Product Manager II, Payments & Trust Network

Team/ Role Paragraph:

Every time someone sends crypto from one exchange to another, global regulations require that customer information travels with the transaction - similar to how the banking system works for wire transfers. This is called the Travel Rule, and it's one of the most important regulatory frameworks shaping the future of crypto payments.

Coinbase built and operates TRUST (Travel Rule Universal Solution Technology), the industry's leading solution for Travel Rule compliance, with 100+ member exchanges and Virtual Asset Service Providers (VASPs) in the network. Think of it as the SWIFT of crypto identity exchange - and we're working to make it the global standard.

As the PM for this space, you'll own both the platform (APIs, backend infrastructure, TRUST network) and the consumer-facing experience - making sure that what could feel like regulatory friction instead feels seamless, trustworthy, and fast for end users. You'll partner closely with the Institutional product group and other teams across Coinbase who integrate with your platform, and you'll drive the business growth of TRUST as a network competing against players like Notabene and Sumsub.

This is a unique role that blends consumer product craft, platform and API thinking, and business development - all in a high-stakes regulatory domain with global scope.

What you'll be doing (ie. job duties):

• Own the end-to-end Travel Rule experience - from the platform APIs and backend infrastructure that power it, to the consumer-facing flows that make compliance feel effortless for users
• Drive TRUST network growth - sign new VASPs, expand asset and network support, and lead go-to-market efforts to strengthen TRUST's market position globally
• Design consumer-facing experiences that make sending and receiving crypto across exchanges feel easy, transparent, and trustworthy - even when regulatory data exchange is happening behind the scenes
• Partner across product groups - work with other product groups who own their respective front-end surfaces, ensuring seamless integration with Travel Rule infrastructure
• Support global expansion by enabling new Coinbase entities and meeting jurisdiction-specific requirements across markets like the EU, UK, India, and beyond
• Strengthen TRUST's privacy and security posture to reinforce Coinbase's position as the most trusted platform in crypto
• Drive program health and stakeholder alignment across a complex, multi-team domain where you are the single-threaded owner

What we look for in you (ie. job requirements):

• 5+ years of product management experience
• Strong consumer product instincts - you care about creating an easy to use, trustworthy customer experience
• Experience building platform or API products that other teams integrate with
• Business development or partnership mindset - you understand how to grow adoption and build relationships that expand a platform's reach
• Demonstrated ability to drive cross-functional alignment across multiple stakeholders
• Experience with compliance, regulatory, or risk products in fintech or financial services
• Strong analytical skills and experience defining success metrics for products that span both platform health and user experience
• Excellent communication skills with the ability to translate regulatory requirements into clear product direction for engineers, designers, and executives

Nice to haves:

• Crypto, blockchain, or fintech experience
• Experience with open source or industry-wide protocols/standards
• Experience partnering with international teams and compliance
• Payment networks or platforms experience

Position ID: P69685

Pay Transparency Notice:Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).

Annual base salary range (excluding equity and bonus):

$180,370-$212,000 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Benefits at Coinbase

• Medical Plan, Dental and Vision Plan with generous employee contributions
• Health Savings Account with company contributions each pay period
• Disability and Life Insurance
• 401(k) plan with company match
• Wellness Stipend
• Mobile/Internet Reimbursement
• Volunteer Time Off
• Fertility Counseling and Benefits
• Generous Time off/Leave Policy
• The option of getting paid in digital currency

Learn more about our mission

Client-provided location(s): Atlanta, GA, Columbus, OH, Houston, TX, Boston, MA, San Antonio, TX, Fort Worth, TX, Detroit, MI, Seattle, WA, San Diego, CA, San Francisco, CA, Philadelphia, PA, Phoenix, AZ, New York, NY, Portland, OR, Charlotte, NC, Raleigh, NC, Flexible / Remote, Minneapolis, MN, Washington, DC, Tampa, FL, Las Vegas, NV, Los Angeles, CA, Austin, TX, Miami, FL, Dallas, TX, Denver, CO, Chicago, IL, Orlando, FL, Santa Barbara, CA, Salt Lake City, UT, Durham, NC, Buffalo, NY, Reno, NV, Queens, NY, San Jose, CA, Manhattan, NY, Mountain View, CA, Sunnyvale, CA, San Luis Obispo, CA, Santa Monica, CA, Irvine, CA, Berkeley, CA, St. Petersburg, FL, Newark, NJ, Newport Beach, CA, Corte Madera, CA, Fayetteville, NC, Roxbury, NJ, Marietta, GA, Oceanside, CA, Niagara Falls, NY, Concord, CA, Rosemead, CA

Job ID: Coinbase-6855533

Employment Type: OTHER

Posted: 2026-03-12T19:37:38