Specialist Business Analysis
Specialist Business Analysis
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives. The role acts as a liaison between the Product Owner / Manager, various stakeholders, and I&T groups (e.g., architecture, design, delivery, quality assurance, project management). The incumbent translates the Business request into detailed stakeholder requirements and user stories, which the incumbent follows through the project lifecycle.
Main Responsibilities
Gathering and Managing Business Needs
• Plan business analysis activities for projects and initiatives
• Analyze project requirement relationships (e.g., affinity diagrams, fishbone, feasibility analysis) and maintain traceability of requirement changes and establish their priority
• Organize and facilitate workshops, interviews, and meetings, while being mindful of the impact of organizational changes
• Create and validate current and future processes with business partners
• Map business processes and roles to activities (e.g., workflow diagrams, responsible, accountable, consulting, informed matrix) and follow the Process Classification Framework (PCF)
• Analyze processes to identify business opportunities
• Elicit and document business requirements from internal and external partners
• Analyze, synthesize, document, explain and communicate business information to technical teams
• Define and understand solution gaps and communicate the impacts to the business
• Support the product owner / manager in program increment and product backlog prioritization and in testing activities
• Apply and ensure compliance with all Information and Technology (I&T) standards throughout the project
Cross Project Integration
• Lead cross-functional collaboration with other projects or programs to validate business needs
• Understand cross-project dependencies to align project deliverables
Coach
• Coach project team members on the delivery approach (SAFe methodology) and business analysis concepts (e.g., process mapping, user stories, acceptance criteria)
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• Share business and expertise knowledge with project team members and with the business analyst's community
Business Analysis Practice Development
• Work closely with the Business Analysis Lead / Manager and other I&T stakeholders on the continuous improvement of the business analysis framework and toolkit
Requirements
Experience
Business Analysis and Processes
• Minimum 5 years of experience in business analysis and processes
o Experience with Lean Six Sigma and Agile methodologies
o Experience with writing user story with acceptance criteria
o Experience handling and prioritizing Product Backlog
o Experience with Azure Development Operations (DevOps) and JIRA
o Experience using Visio
o Experience with process mapping
o Experience in project management methodology
o Experience working on enterprise-level projects impacting multiple stakeholders
o Experience working with complex systems in large organizations
o Experience working in or with Design Thinking and Lean or Agile software delivery teams
Any experience for these above would be considered as an asset
Education/Certification/Designation
• Bachelor's Degree in Business Administration or Information Systems, Computer Science, Engineering or an equivalent Degree and experience
• IIBA-CBAP certification
• Lean Six Sigma Green Belt
• Scaled Agile Framework (SAFe) certification
• Scrum Master certification
Any designation for these above would be considered as an asset
Competencies
• Identifies needs and finds solutions to create value for all stakeholders
• Collaborates with others and shares information
• Demonstrates active listening
• Communicates with impact
• Develops self and others
• Provides recognition
• Applies critical thinking
Technical Skills/Knowledge
• Knowledge of facilitation and elicitation techniques
• Knowledge of Transportation and Logistics, including Intermodal and Carload
Any knowledge for any of the above would be considered as an asset
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest , most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca .
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Please monitor your email on a regular basis as communication to applicants is done via email.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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