Expert Product Management
6 days ago• Montreal, Canada
Job Summary
The incumbent is accountable for assessing andtranslating business needs into clear, actionable product requirements thatalign with CN's strategic objectives. The role requires a strong combination ofbusiness acumen and technical understanding to evaluate trade-offs, prioritizeproduct features, and maintain a roadmap that delivers maximum business value. Workingclosely with Business and Information & Technology (I&T) stakeholders,the Product Manager supports the end-to-end lifecycle of assigned products,from initial development through ongoing evolution and enhancement. The roleactively incorporates customer and stakeholder feedback to continuously improveproduct performance, user experience, and overall satisfaction, ensuring thatsolutions address real customer needs, operational pain points, andorganizational priorities.
Main Responsibilities
- Build and sustain strong partnerships with business leaders and internal stakeholders to identify product opportunities and ensure alignment on business outcomes
- Lead the end-to-end intake, evaluation, and prioritization of product initiatives, enhancements, and defect fixes within the assigned product area
- Elicit, analyze, and document business requirements, translating them into clear, actionable product features and backlog items
- Develop, maintain, and communicate product roadmaps that align with business strategy, delivery capacity, and technology direction
- Own and manage the product backlog, ensuring continuous refinement, prioritization, and readiness for delivery teams
- Collaborate closely with Product Owners, architects, and delivery teams to support solution design, development, testing, and deployment activities
- Support Agile ceremonies and planning activities, including Program Increment (PI) planning, backlog refinement, sprint reviews, and retrospectives
- Define and monitor value metrics, benefits realization, and performance indicators to assess product effectiveness and business impact
- Assess and communicate the impacts of changes related to scope, timelines, cost, dependencies, and delivery risks
- Act as a key point of escalation to resolve cross-team dependencies, conflicting priorities, and scope-related issues
- Ensure products and related enhancements meet regulatory, cybersecurity, architectural, and governance requirements
- Conduct market research and industry analysis to inform product decisions and identify innovative or competitive opportunities
- Engage with vendors and third-party partners to support product delivery and understand evolving technology capabilities
- Support business case development, funding requests, and annual budgeting activities related to assigned products
- Facilitate stakeholder communication by providing regular updates on product progress, risks, milestones, and decisions
- Participate in product demonstrations, release activities, and post-implementation reviews to drive continuous improvement
- Support ongoing product lifecycle management, including operational readiness, sustainment activities, and planned enhancements
Want more jobs like this?
Get Management jobs in Montreal, Canada delivered to your inbox every week.
Working Conditions
The role hasstandard working conditions in an office environment with a regular workweekfrom Monday to Friday. The role requires occasional business travel (up to 20%)in accordance with CN policy for meetings within Canada and the United States(U.S.). Due to the nature of the role, the incumbent must be able to meet tightdeadlines, handle pressure, and stress.
Requirements
Experience
- Minimum 10 years of overall professional experience
- Minimum 5 years of experience in product management, business analysis, or a related role
- Demonstrated experience working with senior leaders and diverse stakeholder groups to support informed decision-making
- Proven experience shaping, building, scaling, and sustaining products throughout their lifecycle
- Experience working across business and technology functions, with increasing levels of responsibility
- Minimum 3 years of experience working within Agile, Lean, or iterative delivery environments
Education/Certification/Designation
Bachelor's Degree in Computer Science, Information Technology, or Business Administration or an equivalent combination of education and experience
Product Management or Business Analysis certifications
Any designation for these above would be consideredas an asset
Competencies
- Demonstrates strong business acumen and the ability to connect product decisions to strategic and operational outcomes
- Communicates effectively with executives, business stakeholders, and technical teams, adapting messaging to diverse audiences
- Exercises leadership and influence without direct authority to align stakeholders and drive outcomes
- Collaborates effectively across business and I&T functions to deliver integrated solutions
- Applies sound judgment and analytical thinking to solve complex problems and balance competing priorities
- Demonstrates agility and adaptability in a dynamic, fast-paced environment
- Plans, organizes, and executes work effectively while managing multiple initiatives concurrently
- Facilitates discussions, workshops, and decision-making forums to achieve alignment and clarity
Technical Skills/Knowledge
- Strong knowledge of product management and business analysis practices, methodologies, and tools
- Experience developing business requirements documents, statements of work, and supporting capital planning activities
- Understanding of Agile, Lean, and DevSecOps delivery principles and practices
- Ability to define product vision, roadmap, and value propositions and execute against them
- Strong analytical skills, including the ability to assess cost-benefit trade-offs and value realization
- Technical understanding of cloud platforms, data strategies, and modern enterprise systems
- Familiarity with system architecture concepts and system engineering practices
- Experience working with complex, business-critical systems
- Knowledge of process improvement methodologies and continuous improvement practices
- Industry experience in transportation, logistics, telecom, or railroad operations
Any designation for these above would be consideredas an asset
Organizational Impact
Decision Making & Impacts
The incumbent works with all levels of theorganization, particularly senior decision makers in the CN business andI&T organization. The role is responsible for making recommendations thatinfluence the technology and product roadmaps. Furthermore, the incumbent isexpected to use their discretion on when to escalate decisions or issues formanagement review and input. The role holds decision-making authority onprioritization of technical features in products and changes made as part ofproduct evolution.
Level of Interaction/Influence
The incumbent interacts with individuals internal toCN. More specifically, the incumbent liaises with Business and I&Tcolleagues including Product Owner, Business Architect, Release Train Engineer,Senior Delivery Manager, Program Manager, as well as senior CN executives at the VicePresident (VP) and Senior Vice President (SVP) level.
Employees Supervised/OrganizationalStructure
The role has no supervisory responsibility.
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Please monitor your email on a regular basis as communication to applicants is done via email.
Client-provided location(s): Montreal, Canada
Job ID: CN-16813
Employment Type: OTHER
Posted: 2026-04-18T18:47:25
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at CN.