Deputy Chief - Police Operations
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Deputy Chief - Police Operations (North America) is responsible for overseeing CN's police operations across the entire network. This role provides strategic leadership and direction to the Senior Police Leadership Team, ensuring consistent application of best policing practices. The incumbent helps to protect and promote CN's people, business and reputation through proactive day-to-day policing activities. Additionally, the role strategizes, develops, and leads initiatives to mitigate security risks to CN and protects customers' goods, while driving CN to be the safest and most secure railway in North America.
Main Responsibilities
Strategic Support
• Protect CN's people, business, and reputation by developing and implementing strategic public rail safety initiatives across CN's network to prevent incidents through enforcement, education, engineering, and engagement activities.
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• Strategize and support the operational Senior leadership Team (SLT) members to protect customer goods as they are being transported across the network and at CN facilities.
• Identify security-related trends and adjust priorities and staff accordingly.
• Develop a communication plan to proactively engage and educate internal stakeholders on the safety and policing strategy.
• Ensure cooperation and alignment with other CN departments (Transportation, Human Resources (HR), and Legal).
• Lead and participate in establishing the Corporate Security safety and policing strategy in line with CN's goal of being the safest and most secure railway in North America.
• Lead and participate in the communication of the service's Purpose, Vision, Values and priorities to operational staff.
• Engage and foster relationships with other Police Services and intelligence communities across Canada and the U.S.
• Provide security-related advice for other functions.
• Ensure that all operational direct reports are focused on attaining performance targets.
• Oversee application of best policing practices across the network.
• Ensure operational cooperation and strong relationships are established and maintained with outside police and first-responder agencies (Canada and U.S.).
Operation Management
• Oversee CN Police operations system-wide, ensuring alignment with corporate objectives.
• Provide key operational guidance and support to regional operational Assistant Chiefs (Canada and US) specific to the prevention and reduction of rail related incidents across the network.
• Oversee major security-related events including blockades, significant derailments, and determine course of action in consultation with Chief of CN Police - North America.
• Provide operational leadership, guidance, support and mentorship to the Senior Police Leadership Team (SLT).
• Ensures alignment on operational priorities for Police Service staff network wide.
• Contribute to a fluid network by preventing incidents, ensuring minimal delays when incidents occur, and ensuring fluid movement of customers' goods at all border crossings.
• Ensure operational police teams provide critical response to all network-wide emergencies as they are reported to the CN Emergency Communication Centre.
• Identify and mitigate key security threats to CN's people, business and reputation.
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires minimal travel (30%) across Canada and the US.
Requirements
Experience
• Minimum 10 years of policing experience with extensive police executive experience
• Demonstrated experience in overseeing and managing operational police budgets, including strategic financial planning, resource allocation, and expenditure control. Responsible for ensuring fiscal accountability across policing operations, aligning budgetary decisions with organizational priorities, and optimizing the use of organizational funds.
• Proven ability to lead budget development processes, engage with corporate finance teams, and support data-driven decision-making to enhance operational efficiency and service delivery.
• Demonstrated experience in crisis leadership and management
• Experience leading law enforcement initiatives
• Strong experience dealing with critical emergency situations
• Experience with cross-border enforcement
Education/Certification/Designation
• College Degree in Law Enforcement
• Accredited Police Training
Any designation for these above would be considered as an asset
Competencies
• Inspires others with impactful communications and adapts to the audience
• Collaborate with key internal stakeholders
• Initiates and drives organizational changes to enable business transformation
• Negotiates towards a win-win outcome while taking all points of view into consideration
• Deals with pressure and change by staying calm to quickly adapt to changes
• Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations
• Fluently bilingual both written and verbal (English, French)
Any skills/attributes for these above would be considered as an asset
Technical Skills/Knowledge
• Knowledge of laws and implications of law enforcement in public and private setting in Canada and the US
• In-depth knowledge of railway transportation business
• Knowledge of railway and rail-related policing
Any knowledge for any of the above would be considered as an asset
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Please monitor your email on a regular basis as communication to applicants is done via email.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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