Assistant Program Manager, Police-Assisted Diversion

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Public Safety (OPS) was launched in 2024 to make communities safer, improve public perceptions of safety, and help communities heal from the traumas of violence. In pursuit of those goals, OPS coordinates multi-disciplinary public safety efforts across City government and with community and institutional stakeholders. OPS is home to nine (9) divisions: Administration, Criminal Justice, Safe Neighborhoods, Office of the Victim Advocate, Town Watch Integrated Services, Reentry, Overdose Response Unit, Community Support, and Community Grants. 

Job Description

Position Summary 

The Assistant Program Manager will be responsible for the co-facilitation of the daily operations of the PAD program. They will work closely with both police officers detailed to PAD through the Behavioral Health Unit and community-based providers contracted to PAD. 

The Assistant Program Manager will work to engage community residents to raise awareness of the PAD program and encourage utilization of the neighborhood-based service hubs. They will perform on-going work to foster positive relationships between police officers, service providers, and neighborhood residents. They will regularly attend community meetings and present on the model. They will monitor program referrals, track participant progress across sites, and report on program progress to Operations Manager. The PAD Assistant Program Manager will work under the supervision of the PAD Operations Manager. 

Essential Functions 

• Manage operational aspects of the Police-Assisted Diversion Program. 

• Respond to requests by program partners related to the operations of the various components of the PAD Program. 

• Establish linkages between PAD service provider sites and other community providers to bolster the range of services available to participants in the PAD Programs. 

• Represent the PAD program in a variety of events and meetings with various internal and external stakeholders. 

• Develop processes for engaging community members and individuals with lived experience in PAD work. 

Competencies, Knowledge, Skills and Abilities 

• Strong community engagement experience. 

• Ability to consolidate data from multiple sources and produce program-level reports. 

• Public Speaking 

• Knowledge of evidence-based harm reduction strategies. 

• Comfort working with individuals from a variety of backgrounds, ranging from high-ranking City officials to individuals that are insecurely housed with complex unmet health needs. 

• Strong organizational, analytical, and written communication skills. 

• Ability to quickly learn new programs and systems. 

• Comfortable working in a fast-paced environment with non-traditional working hours 

• Ability to work well with others 

• Commitment to improving the lives of all Philadelphians by increasing public safety in a sustainable way. 

Qualifications

• Bachelor’s Degree from an accredited college or university 

• A minimum of 2 years of relevant work experience in harm reduction, criminal justice reform, or a related field. 

• Experience in data gathering from multiple sources 

• Basic understanding of local law enforcement practices 

• Basic understanding of neighborhood dynamics in the City of Philadelphia 

• Any equivalent combination of education and experience 

Preferred Qualifications: 

• Experience implementing an evidence-based program 

• Ability to analyze data using a statistical program like R or Stata 

• Experience engaging community members in work to improve their neighborhoods 

• Experience in working with community-based organizations to ensure quality control and fidelity of the program model. 

• Master’s Degree in Public Administration, Criminal Justice, Public Health, or a related field. 

Additional Information

TO APPLY: Interested candidates must submit a cover letter, resume, and references.

Salary Range: $50,000 - $65,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx

Client-provided location(s): Philadelphia, PA

Job ID: b3644061-a85e-434e-be5d-2a1b1245484f

Employment Type: OTHER

Posted: 2026-05-21T14:05:23