Sr. Program Lead, Events Security

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually,  strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Overview

The Professional/Individual Contributor Staff member is responsible for performing work responsibilities, building relationships, and sharing expertise and experience as he/she contributes to specific bodies of work, builds connections, and optimizes performance.

The Event Security Program Lead serves as Chick-fil-A's primary leader for the planning, coordination, and execution of security programs for all corporate-sponsored events. This role owns end-to-end event security strategy and delivery for gatherings ranging from mid to large-scale corporate-sponsored events, ensuring security measures support both safety and Chick-fil-A's culture of hospitality. Working closely with Event Planning, Executive Protection, Corporate Security, and the Enterprise Protection Information Center (EPIC), this leader develops tailored, risk-based solutions that are scalable, effective, and minimally disruptive to the attendee experience. The role is responsible for building strong internal and external partnerships, serving as a trusted advisor on event security, and ensuring the successful execution of comprehensive security plans. In addition, the position provides support for broader Corporate Security initiatives and day-today security operations as needed.

• Maintain enterprise-wide visibility into corporate-sponsored events and provide security consultation throughout the event planning lifecycle.
• Assess events using established security and risk management frameworks to determine appropriate security requirements, resources, and levels of support.
• Develop and execute comprehensive event security plans that prioritize attendee safety while preserving Chick-fil-A's culture of hospitality and care.
• Lead the coordination of all qualified event security operations, including stakeholder engagement, security personnel management, law enforcement partnerships, intelligence monitoring, security briefings, emergency response planning, communications, and after-action reviews.
• Partner closely with the Executive Protection team to ensure appropriate planning, accommodations, and security measures are in place for executive leadership and VIP attendees.
• Develop, maintain, and continuously improve event security policies, procedures, and standard operating practices.
• Manage security vendor relationships, including performance oversight, service delivery, and alignment with organizational standards and expectations.
• Serve as a trusted advisor to event planning teams, providing risk-based recommendations that enable safe, seamless, and welcoming event experiences.
• Provides support for broader Corporate Security initiatives and day-to-day security operations.

• 4+ years of professional leadership experience in law enforcement or 4+ years of experience in Corporate, Private, or Event Security
• Expertise in planning and executing security programs for corporate events ranging from small gatherings to large-scale events.
• Ability to assess threats, identify vulnerabilities, and develop effective mitigation and emergency response plans.
• Ability to build trusted relationships and effectively collaborate with event planners, executives, security teams, law enforcement, and external partners.
• Strong verbal and written communication skills with the ability to provide clear recommendations and make sound decisions in dynamic environments.

• Knowledge of executive protection principles and integrating security measures for senior leaders and VIP attendees.
• Experience evaluating threat information and applying intelligence to event security planning.
• Experience developing security standards, procedures, playbooks, and continuous improvement initiatives.
• Experience leading security operations within a large corporate or enterprise environment while balancing security requirements with a hospitality focused culture
• Security certifications (CPP, PSP, etc.)