Specialist, Restaurant Payroll Services

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually,  strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Overview

The Professional/Individual Contributor Staff member is responsible for performing work responsibilities, building relationships, and sharing expertise and experience as he/she contributes to specific bodies of work, builds connections, and optimizes performance.

The Chick-fil-A Restaurant Payroll Services Department is responsible for providing payroll services and support for Chick-fil-A franchised and corporate-owned restaurants. This is a professional level role that will lead the Restaurant Payroll Services Targeted Operator Support and Change Enhancements platform. Individual will also be responsible for providing daily Restaurant processing support for Chick-fil-A Franchisees and their teams. Individual will provide second-mile service to Franchisees, team members, staff, and 3rd party vendors.

Responsibilities

• Communicate and respond timely and effectively to Operators, vendors, and internal stakeholders
• Serve as direct Payroll Services Specialist for an assigned number of Chick-fil-A Franchised restaurants for system and process troubleshooting and support.
• Proactively identify and recommend enhancements and change opportunities for current processes
• Provide support for daily payroll processing inquiries and W2 adjustment requests
• Provide oversight and assurance of payroll completion and process support
• Preparation of documentation for new and existing processes; support Operator payroll education
• Utilize technical skills and knowledge to identify trends and speak to comprehensive perspective of Restaurant Payroll Services

Required Qualifications (Knowledge, Skills, & Abilities)

• Builds strong relationships with others and values the opinions and strengths of teammates
• Knowledge and understanding of Chick-fil-A's standard suite of work solutions (Word, Excel, and PowerPoint)
• Knowledge or ability to learn new financial systems and/or reporting tools

Preferred Qualifications (Knowledge, Skills, & Abilities)

• Proficiency with Alteryx and/or Tableau

Required Years of Experience

3

Travel Requirements

10%

Required Level of Education

Bachelor's Degree

Required Major/Concentration

ACCOUNTING, FINANCE, OR RELATED

Relocation Assistance Provided

No

Client-provided location(s): Atlanta, GA

Job ID: Chick-20138

Employment Type: FULL_TIME

Posted: 2026-07-18T19:23:40