Retail Associate - Support Center Store

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually,  strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Overview

The Retail Store Associate will function primarily on the sales floor and cash wrap. They are responsible for helping the Retail Store team in driving revenue generation through demonstration of merchandise selling skills. They are responsible for helping the Retail Team perform general stockroom duties and replenishing the sales floor. The Retail Associate's duties consist of greeting and assisting internal and external guests, stocking, some administrative work, staging and transporting merchandise to the sales floor.

The expectation of this role is to be on-site in the Support Center Monday - Friday.

Responsibilities

In addition to the Retail Associate role and responsibilities, the Retail Associate is responsible for helping the Retail Store team with the operational functioning of the sales floor.

• Handle POS transactions accurately and efficiently
• Demonstrate selling skills including, but limited to, approaching, and acknowledging, identifying needs, suggesting, and closing, to promote sales and a positive experience for the customer
• Administrative tasks: Updating/printing signage, logging inventory, EOM or quarterly reporting, accounting items, managing deposits and other administrative work based on business needs
• Assist with all price changes and ticketing of merchandise prior to staging on sales floor
• Assist folding and stocking merchandise
• Assist with inventory
• Assist and maintain sales floor, stock room, and cash wrap for maximum efficiency

• Retail Sales Knowledge
• Guest Service Experience
• Effective Communication
• Organization
• Ability to meet deadlines
• Cash handling
• Ability to lift up-to 50lbs
• Scheduling Flexibility