Lead Software Engineer, Operator Technology Solutions

Overview

Chick-fil-A restaurants are constantly growing in complexity. We are working to build out an assessments platform to gather high quality data about how a restaurant is operating. This data will be combined with other sources of operational data, such as kitchen production equipment, to provide tools for our Operators to improve their operations.

In this role, you will lead an Agile DevOps team in creating and rolling out solutions for gathering, analyzing and displaying insights from our restaurant operational excellence data. You will collaborate with other engineering product leaders on solutions architecture for these projects. You will also work with business partners to gather and incorporate feedback from Operators and team members who use these solutions in their daily work. This role requires experience with software engineering best practices and using data to provide actionable insights to users via a modern web interface.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Own the solution architecture decisions for your team's product
• Lead delivery and operations of the team's product, including both individual contribution and support as well as delegated tasks and support to your team's engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves.
• Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories
• Interview, select, onboard, and oversee contract engineers
• Guide engineering team in adoption of Chick-fil-A software engineering standards
• Identify & propose emerging software engineering technologies, methodologies and/or approaches
• Delegate engineering assignments & assess engineering performance
• Help provide support for the portfolio of solutions the team owns
• Understand specific business processes and requirements and translate them to software functional requirements

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is sharedamongst the team members to coverweekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.

Minimum Qualifications

• Bachelor's degree or equivalent experience
• 3+ years of relevant work experience
• Experience designing complex software solutions
• Expert-level knowledge indesign and programmingusing Java, JavaScript, or Python or other comparable languages
• Experience with relational and non-relational databases
• Experience mentoring and leading a team
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Familiarity with Agile principles as applied to software development
• Experience developing and deploying applications via cloud infrastructure (AWS preferred)
• Proven ability to positively influence the engineering culture and practices in a professional environment

Preferred Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, or related technical field
• 5+ years of relevant work experience
• Experience with test-driven development, continuous integration and deployment, Agile development methodology, or comparable software development practices
• Experience developing and delivering micro frontends
• Familiarity using automated testing tools for web development
• Deep understanding of AWS architecture
• Experience with React Native mobile application delivery
• Familiarity with version control systems and code merging/branching; specific experience with git desirable
• Experience in technical database design, data collection, and data analysis

Minimum Years of Experience

3

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Relocation Assistance Provided

No

Client-provided location(s): Atlanta, GA

Job ID: Chick-2026-19469

Employment Type: FULL_TIME

Posted: 2026-02-03T19:16:40