Lead Accountant, Restaurant Payroll Services
Overview
The Chick-fil-A Restaurant Payroll Services Department provides payroll services and support for Chick-fil-A franchised and Company Operated Restaurants (COR). Additionally, the team delivers end-to-end payroll processing, operational support, and strategic oversight for COR. This professional-level role leads domestic and international payroll processing for the COR entity, restaurant transitions, and late or expedited payroll submissions. The role proactively identifies trends, risks, and process improvement opportunities across the payroll ecosystem, translating complex payroll activity into clear, actionable insights and updates for leadership and end users.
Responsibilities
- Lead Company Operated Restaurant (COR) Processing to include:
- Domestic COR Bi-Weekly & Weekly Restaurant Processing
- International COR Submissions
- Monthly Operator Transition related processing
- Late Payroll Submissions & Expedited Processing Support.
- Create the payroll processing strategy across COR restaurants by identifying trends, risks, and improvement opportunities within domestic, international, and transition payroll activity
- Establish clear, repeatable leadership updates on COR payroll performance, exceptions, expedited activity, and emerging risks into simple, timely status communications
- Proactively identify and recommend enhancements and change opportunities for current processes for internal and 3rd party systems
- Represent a holistic understanding of the Restaurant Payroll Ecosystem to effectively articulate wins, risks, trade-offs, and timelines to end users
- Provide Restaurant Payroll Services support for assigned group of restaurants
- Execute on Restaurant Cash Management & Payroll Services Plan and communicate status to leadership; participate and contribute to team planning and budgeting; manage relationships with internal and external subject matter experts
Required Qualifications (Knowledge, Skills, & Abilities)
- Builds strong relationships with others and values the opinions and strengths of teammates
- Ability to lead and manage multiple projects and responsibilities with limited supervision
- High level of detail-orientation
- Self-driven, exhibiting a personal drive for excellence, eagerness to learn
- Knowledge and understanding of Chick-fil-A's standard suite of work solutions (Word, Excel, and PowerPoint)
- Knowledge or ability to learn new financial systems and/or reporting tools (Alteryx, Tableau)
- Payroll experience
Preferred Qualifications (Knowledge, Skills, & Abilities)
- CPP or CPA
Required Years of Experience
5
Preferred Years of Experience
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7
Travel Requirements
10%
Required Level of Education
Bachelor's degree or equivalent experience
Preferred Level of Education
Bachelor's Degree
Major/Concentration
Accounting, Finance, or related field of study
Preferred Major/Concentration
Accounting or Finance
Relocation Assistance Provided
No
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
- HSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- On-site/Nearby Childcare
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Founder led