Senior Marketing Analytics Manager
Our Opportunity:
We are looking for a Senior Marketing Analytics Manager at our facility in Boston Massachusetts to develop and implement robust reporting to uncover actionable insights by identifying patterns, trends and opportunities that drive business growth and improve customer experiences.
What You’ll Do:
- Collaborate with cross-functional teams to define key metrics & KPIs that align with organizational goals and objectives.
- Design and implement robust data models and reporting solutions to track and measure these metrics accurately.
- Provide comprehensive support for analytics & BI initiatives across the CRM team which includes assisting with ETL processes, optimizing data pipelines and troubleshooting data quality issues to ensure the integrity and reliability of analytical insights.
- Build and maintain scalable data pipelines, dashboards and reporting tools to monitor and track business metrics in real time.
- Work closely with data engineering, data science and BI teams to ensure data integrity, accuracy and accessibility for analysis and reporting purposes.
- Provide actionable recommendations and insights through interactive dashboards, reports, presentations and data visualizations that enable stakeholders to understand the so-whats and take action based on data-driven insights.
- Communicate findings, results, and recommendations to stakeholder at all levels of the organization through clear, concise and compelling manner.
- Collaborate with internal and external partners to enhance data collection, insights generation and deliver scalable solutions that address stakeholders needs and drive informed decision-making.
- Telecommuting permitted up to 3 days per week.
What You’ll Need:
- Bachelor’s degree in Mathematics, Statistics, Machine Learning, Computer Science, or a related field of study and 3 years of experience.
- Will accept a Master’s degree and 1 year of experience.
- Experience must include 1 year in the following: data visualization;
- Ecommerce or retail analytics;
- Data science models;
- SQL and data querying languages;
- Working with large-scale datasets and databases;
- Leading analytics initiatives focused on CRM programs, including customer segmentation, targeting, and personalization;
- Data visualization tools and BI platforms (Tableau and Power BI) for creating interactive dashboards and reports;
- Statistical analysis and modeling techniques, including regression analysis, clustering, and predictive modeling; and
- Website and apps experimentations, including A/B testing and Multi variate testing.
- Telecommuting permitted up to 3 days per week.
- The position is eligible for the Employee Referral Program.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
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Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
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Perks and Benefits
Health and Wellness
- FSA
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Commuter Benefits Program
- Pet-friendly Office
- Happy Hours
- Snacks
- Some Meals Provided
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Unlimited Paid Time Off
- Paid Vacation
- Leave of Absence
- Summer Fridays
Financial and Retirement
- Performance Bonus
- 401(K) With Company Matching
- 401(K)
- Company Equity
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
Professional Development
- Promote From Within
- Mentor Program
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Shadowing Opportunities
- Access to Online Courses
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training