Associate Director Business Development Manager
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners vets and service providers alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
Our Opportunity:
Chewy is seeking an Associate Director Business Development Manager to join our Chewy+ team. The vision for Chewy+ is to be the pet industry’s most valuable membership program, a must have for every pet parent. In this role, you’ll directly shape how millions of members experience Chewy+, working at the intersection of customer delight, brand innovation, and business growth. This role will play a critical part in planning and executing the Chewy+ brand partnerships through the Member Exclusive Offers strategy, a key benefit of the program. The ideal candidate is a strategic (out-of-the-box) thinker with strong partnership building skills who can balance the needs of Chewy+ members, brand partners, and Chewy’s long-term business goals. This person will be directly responsible for developing and managing the calendar of exclusive offers and events, ensuring that each initiative drives member value and strengthens Chewy’s partnerships.Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
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What You'll Do:
- Member Value Creation: Develop and maintain a robust calendar of Chewy+ Member Exclusive Offers and events that deliver meaningful value to members while reinforcing loyalty to the Chewy+ program.
- Brand Partnership Development: Build and maintain strong relationships with brand partners, deeply understanding their goals and aligning offers to drive mutual success.
- Negotiation & Terms: Lead negotiations with brand partners to secure favorable terms for Chewy, ensuring each offer contributes positively to Chewy+’s short- and long-term success.
- Strategic Planning: Balance immediate performance drivers with longer-term brand and program objectives by modeling and forecasting the impact of offers on the Chewy+ P&L.
- Cross-Functional Collaboration: Partner closely with category partners, product, marketing, merchandising, finance, and analytics teams to launch and measure the success of offers, ensuring seamless execution and optimization.
- Customer & Market Insight: Leverage data and customer insights to identify emerging member needs and market trends, shaping an evolving portfolio of offers and events that differentiate Chewy+.
What You'll Need:
- Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
- 7+ years of experience in business development, partnership management, merchandising, or related field.
- Proven success in building high-value partnerships and managing vendor/partner relationships.
- Strong analytical skills with the ability to assess financial outcomes and understand P&L impact.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to thrive in a fast-paced, cross-functional environment.
- Passion for customer experience and driving innovation in membership or loyalty programs.
Preferred Qualifications:
- Retail or pet industry experience
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
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Perks and Benefits
Health and Wellness
- FSA
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Commuter Benefits Program
- Pet-friendly Office
- Happy Hours
- Snacks
- Some Meals Provided
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Unlimited Paid Time Off
- Paid Vacation
- Leave of Absence
- Summer Fridays
Financial and Retirement
- Performance Bonus
- 401(K) With Company Matching
- 401(K)
- Company Equity
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
Professional Development
- Promote From Within
- Mentor Program
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Shadowing Opportunities
- Access to Online Courses
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training