Sr. Specialist, Regional Trust Associate

Pay range: USD $40.34 - $48.89 / Hour

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

Position allows for 100% remote work.

The Regional Trust Associate is a key member of our Banking & Trust Services (BTS) National Sales Team and is responsible for partnering with our internal Trust Services teams, Schwab's Investor Services (IS) and Advisor Services (AS) colleagues, Registered Investment Advisors (RIAs), and clients regarding inquiries for which Charles Schwab Trust Company or Charles Schwab Trust Company of Delaware are being sought as a future successor trustee.

What you are good at:

• Qualified candidates are aspiring financial professionals with a desire to grow within Schwab
• Effectively communicate and follow-up with partners, advisors, attorneys and clients
• Actively participate in special projects and initiatives in the spirit of innovation, collaboration, and community
• Highly organized professional with the ability to take ownership, prioritize, manage and execute multiple responsibilities
• Ability to handle large volume of inbound leads or inquiries in an efficient manner
• Energetic and highly motivated self-starter with problem-solving mindset
• Collaborative team player with contagiously positive, outgoing, can-do attitude
• Creating data to support Trust teammates in developing new business
• Acting as secondary business development and sales support resource for all Schwab clients and prospects when the RTC is unavailable
• Proactively supporting Regional Trust Consultants (RTCs) in lead generation and pipeline maintenance through relationship management, CRM proficiency, and client follow-up
• Providing ongoing feedback to internal partners regarding available new solutions, services, pricing, and marketing materials
• Executing timely and relevant information to field partnerships, while proactively anticipating the needs of RTCs
• bility to provide cursory reviews of trust documents
• Demonstrate excellent communication & partnership skills within various partnerships
• Delivering an exceptional experience through meeting all service level agreements
• Ability to adapt quickly to support teammates and clients
• Demonstrating excellent priority management skills in real-time

• Minimum five years experience in the trust industry. Basic knowledge of trust principles along with practical experience working with personal trusts preferred; experience with trusts governed by Nevada or Delaware law a plus
  Consultative client-facing experience preferred
• 3+ years of relationship management experience in developing enhanced affiliations with field partners to support business development activities
• Proven ability to influence others, provide an excellent experience while delivering specific product and technical knowledge for all Trust offerings
• Aptitude to quickly build knowledge base around Banking and Trust Services offerings
• Excellent analytical skills, including the business perspective to anticipate issues and their impact on other areas of the company and to actively ensure that their impact is addressed
• Strong internal and external customer focus, including ability to think in terms of client experience/perspective
• Effective presentation and public speaking skills
• Self-starter, problem resolution skills with a strong acumen around delivering and receiving constructive feedback
• Proven confidence with technology and the ability to understand & teach new systems/applications with ease
• Proactive daily self-development
• Outstanding time management and organizational skills
• Strong adaptability to change
• Bachelor's degree is a plus

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance