Sr Manager, Enterprise Batch Services
Pay range:
USD $164,000.00 - $173,000.00 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Enterprise Batch Services plays a critical role in supporting the stability, reliability, and scalability of Schwab's transaction processing environment. As a Senior Manager, Enterprise Batch Services, you will lead a team responsible for batch scheduling, production support, and operational excellence across mainframe and distributed platforms that support millions of client transactions and business-critical processes.
In this highly visible leadership role, you will drive the secure and reliable execution of enterprise batch workloads, collaborate closely with application support and infrastructure teams, and lead continuous improvement initiatives that enhance operational efficiency and resilience. Success in the role requires strong leadership, problem solving, decision making, cross-functional collaboration, and a commitment to developing team capabilities while ensuring service stability in a fast-paced, high-volume environment. Your work will directly support Schwab's ability to deliver dependable services and exceptional outcomes for clients.
What you have
- 8+ years of experience supporting enterprise batch processing, batch scheduling, or production operations environments
- 3+ years of leadership experience managing technical teams or operational support functions
- Hands-on experience with Control-M, including job scheduling, workflow configuration, dependency management, and batch execution support
- Experience supporting large-scale, high-volume production environments with critical business processing requirements
- Demonstrated ability to troubleshoot complex operational issues, perform root cause analysis, and drive timely resolution
- Experience collaborating across technology, infrastructure, and application support teams
- Strong problem solving, communication, and decision-making skills
- Ability to mentor team members, build technical capability, and support knowledge transfer initiatives
Preferred Qualifications
- 5+ years of experience supporting enterprise scheduling functions within financial services or similarly regulated industries
- Experience with mainframe technologies including JCL, JES/SDSF, ISPF, CA-ESP, or CA11
- Experience supporting UNIX, Linux, and Windows environments
- Experience with file transfer technologies such as NDM, FTP, SFTP, PGP/FTP, or NFS
- Experience with Unix Shell Scripting, Perl, SQL, Oracle, MS SQL Server, PostgreSQL, or Hadoop
- Knowledge of backup and recovery, high availability, disaster recovery, clustering, networking, LDAP, or SSL technologies
- Experience driving process improvement, automation, and operational efficiency initiatives
- Strong presentation, technical documentation, and stakeholder communication skills
- Familiarity with AI-enabled tools and technologies that support operational effectiveness
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
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In addition to the salary range, this role is eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)