Specialist - Systems Engineering - Enterprise Delivery Enablement

Your opportunity

At Charles Schwab, our purpose is simple: we champion client's goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what's right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success - they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab's growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations - it's a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

Key Responsibilities

• Administer and support a wide range of DevOps and SDLC tools including:

• GitHub (including Copilot, Actions, and Advanced Security)

• Atlassian Suite (Jira, Confluence, Bitbucket, Bamboo)

• Artifactory, LaunchDarkly, Sauce Labs, MABL, JetBrains IDEs

• Design, implement, and maintain CI/CD pipelines and automation workflows

• Manage infrastructure across Windows and Linux environments

• Oversee cloud-based services and infrastructure (AWS, Azure, GCP, etc.)

• Perform regular certificate rotations and ensure timely currency patching

• Maintain secure access controls, password vaults, and file system integrity

• Monitor and enforce data security policies and compliance standards

• Collaborate with developers, security, and IT teams to streamline tool usage and resolve issues

• Document configurations, procedures, and best practices in Confluence

• Collaboration: Partner with application development /infrastructure SMEs, and security teams to align strategies and ensure compliance with organizational standards. Partner with platform engineering teams in support of lifecycle management for all our products.

• Documentation & Enablement: Author and maintain platform documentation, runbooks, and best practices. Deliver training and onboarding sessions for new team members.

• Continuous Improvement: Identify opportunities to enhance platform usability, automation coverage, and developer experience.

• Troubleshooting & Support: Troubleshoot and resolve technical issues using best practices. Execute strategies to restore services promptly and address disruptions.

• 5+ years of experience in system engineering, DevOps, or infrastructure support

• Strong hands-on experience with GitHub ecosystem and CI/CD tools

• Proficiency with both Windows and Linux operating systems

• Experience with cloud platforms and infrastructure-as-code tools

• Familiarity with security practices including certificate management and patching
• Solid understanding of networking, authentication, and access control
• Excellent troubleshooting, scripting, and automation skills (e.g., Bash, PowerShell, Python)
• Strong communication and documentation abilities. Strong understanding of project management methodologies and processes (Agile, Kanban)
• Ability to support and mentor users, including running office hours and providing technical guidance.
• Familiarity with CI/CD pipelines, platform governance, and automation best practices.
• Excellent communication skills for both technical and non-technical audiences.

• Bachelor's degree in computer science, Engineering, IT, or related field, or an additional 5+ years of relevant experience.

• Certifications in AWS, Azure, or other cloud technologies

• Experience with observability tools (e.g., Prometheus, Grafana, Splunk)

• Exposure to containerization and orchestration (Docker, Kubernetes)

• Experience working in 5,000+ users' environment

• Experience in Change Control process (Remedy/Helix)

• Comfort level with the Atlassian toolset (Jira, Confluence, Bamboo)

• Knowledge of security standards, compliance, and Role Based Access Control (RBAC) in automation environments.

• Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
• Robust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and more
• Education assistance for continued learning to help you grow
• Comprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverage
• Annual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)
• Childcare (creche) reimbursement for eligible employees
• Transportation and meal benefits that support your day-to-day work
• Group life, personal accident, and critical illness insurance