Senior Manager, Enterprise and Operational Risk Testing

Pay range: USD $120,000.00 - $150,000.00 / Year

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

The Enterprise and Operational Risk Testing (EORT) team is part of the Enterprise and Operational Risk Management organization and executes objective and thematic evaluations of risk management activities across the Company. Reporting to the Director of the EORT team, the Sr. Manager, EORT is responsible for testing process, standards adherence as well as testing the design and effectiveness of controls across the Company's Risk and Control Self -Assessment (RCSAs). This role will lead testing projects quarterly across different topics/business units including the following risk disciplines: enterprise, operational, third-party, fraud and data. This role is an individual contributor but may manage team members on scheduled testing projects and will be expected to execute testing.

The Sr. Manager will have the opportunity to make a broad impact, working across the three lines of defense to collaborate and design assigned testing projects. In this role you will be responsible for developing the annual test plan, holding walkthroughs with risk and business partners, developing and executing testing steps, drafting issues/opportunities for improvement, and drafting reports. Monitoring issues to closure. This role allows you to present your findings to EORT leadership as well as risk and business partners.

What you'll do:

• Annual Planning: Drive discussions, research information, leverage 2LOD risk assessments to help design the annual testing plan.

• Testing Execution: On a quarterly basis, develop testing project scope, objective, and test steps for complex projects with minimal input from direct management and in alignment with procedures, standards, and policies. QC workpapers. Consistently lead self, peers, managers and sr. specialist through ambiguity and roadblocks swiftly. Create a clear path forward in ambiguous situations and bring solutions to direct manager regarding scope change, resourcing constraints, and business pushback.

• Report Writing/Issue Identification and Management: Quarterly basis, write a complete and accurate complex report that documents the executive summary, background, and scope. Draft clear and concise issues, present issues to ratings council with proposed initial rating and rationale, and vet issues with key stakeholders in middle management. Evaluate appropriateness of management action plans. Proactively monitor issue remediation and communicate regularly with business partners on issue remediation status. Clearly and timely document issue validation and QC issue validations as needed.

• Committee/Regulatory Reporting: Timely execution and documentation of committee/regulatory reporting to summarize testing results in a clear, concise, and accurate manner for Director/Managing Director review.

• Collaborate, Ownership and Respect: Collaborate by putting the team first, continually communicating and actively participating. Operate ethically and with integrity by following through on your commitments. Own your role as part of the Power of One by supporting EORM, CRM and the Company's strategy and objectives. Seek to continually improve through innovation and efficiency. Cultivate strong working relationships with internal peers and internal lines of business. Build credibility and trust with stakeholders. Adapt quickly to change and manage multiple tasks to meet required deadlines.

• Training: Facilitate team training on complex testing topics or areas of expertise. Maintain and enhance professional development and testing skills through on-going education and training. Provide support, coaching, and feedback to the testing team as needed. Mentor others through the CRM mentorship program. Assist with onboarding and ongoing buddy support to new team members.

• Strategic Initiatives and Corporate Engagement: Participant and/or lead in departmental strategic initiatives to support overall EORT objectives. Participation in broader initiatives for EORM, CRM and the Company.

• Bachelor's degree in finance, Business Administration, Accounting, Computer Science, Economics, or related area of study or equivalent experience.
• 5+ years of experience in audit, SOX testing, compliance testing, and/or enterprise/ operational risk management.
• Self-motivated along with the ability to supervise, engage and manage a diverse, inclusive team to bring projects and reporting to professional conclusion.
• Clear understanding of regulatory environment that financial institutions operate within and strong knowledge of enterprise and/or operational related industry best practices and regulatory requirements.
• Proficiency in risk and control data analysis, strong ability to incorporate and understand mass information from a variety of sources to recommend an appropriate course of action.
• Comfort with ambiguity and an ability to create a clear path forward.
• Independent judgment with strong analytical, risk assessment, and auditing skills.
• Strong written and verbal communication skills with proven ability in communicating with senior staff, including executives.
• Occasional travel out of state for training or specific projects may be required (less than 5%).

• Financial services industry experience
• Experience leading a group of testers

• Fostering Diversity: Working effectively with all races, nationalities, cultures, disabilities, ages, and sexes. Promoting equal and fair treatment and opportunity for all.
• Building Collaborative Relationships: Ability to develop, maintain, and strengthen partnerships with others who can provide information, assistance, and support.
• Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, interest, skill, and success in getting groups to learn to work together cooperatively.
• Persuasive Communication: Ability to plan and deliver communications that are impactful and persuasive with their intended audiences.
• Diagnostic Information Gathering: Identifying the information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance