Project Manager - Creative Center (C2)

Pay range: USD $93,300.00 - $115,000.00 / Year

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Creative Center (C2) is Schwab's award-winning in-house agency, delivering client-centered brand, digital, and marketing experiences across web, video, print, and internal channels in close partnership with marketing and business teams.

We are seeking a Project Manager to own end-to-end delivery of multiple concurrent creative and digital initiatives within Schwab channels-many involving technical, CMS, or cross-platform complexity. This role is ideal for someone who thrives in ambiguity, applies strong delivery discipline within defined guardrails, and proactively manages risk, dependencies, and stakeholder alignment.

As a Project Manager, you will partner closely with account, creative, strategy, production, and technical teams to translate ideas into executable plans and ensure work moves forward with clarity, rigor, and momentum.

This role is ideal for someone who thrives in a fast-moving, collaborative environment and is energized by bringing structure to ambiguity.

What You'll Do

• Own end-to-end project management from intake through final delivery, defining and maintaining clear scope, milestones, dependencies, timelines, and delivery plans.

• Manage a portfolio of approximately 5-25 projects at a time, with lifecycles ranging from several weeks to a year, ensuring partners and teams remain aligned, informed, and on track.

• Partner with account leadership to present a unified, trusted voice of the agency to marketing and stakeholders.

• Manage technology enabled or digital projects that require coordination across multiple systems, teams, or platforms.

• Support intake and pipeline planning by assessing feasibility, readiness, resource needs, and completeness of information for accurate scoping.

• Manage partner expectations around timing, scope, dependencies, next steps, and elevating risks.

• Lead day-to-day workflow using Workfront, including opening jobs, building schedules, securing resources, and maintaining clear communications.

• Maintain accurate, up-to-date project information to provide visibility into project health, risks, and delivery status

• Remove blockers, mitigate risks, and escalate friction points in a timely manner to keep work moving forward

• Act as a connector across creative, strategy, production, technical, and account teams to ensure alignment and on-time delivery

• Contribute to cohort and agency health through collaboration, feedback, and participation in team or agency initiatives

• Deliver within standardized templates, tools, and governance frameworks-applying sound judgment to adapt responsibly without introducing risk.

• 3 to 5 years of project or account management experience working with creative, technical, and client-facing teams

• Experience working in an agency, consultancy, or in-house creative or marketing organization

• Experience delivering medium to large-scale creative or marketing initiatives across channels such as digital, web, email, social, video, and print

• Strong understanding of agency-style delivery models, creative workflows, and marketing operations

• Solid foundation in project management principles with a track record of delivering work successfully

• Strong command of standardized templates, tools, and governance frameworks while applying judgment to adapt responsibly

• Ability to thrive in ambiguous or evolving environments and bring structure, clarity, and progress to complex work

• Proven ability to balance delivery rigor with creative problem solving

• Demonstrated ability to collaborate across disciplines and build strong, trust-based relationships

• Experience making thoughtful decisions quickly and offering alternative solutions when constraints arise

• Strong organizational, time management, and communication skills, with attention to detail in high-volume environments

• Experience with enterprise project management tools such as Workfront or JIRA

• Experience working within an established agency, consultancy or marketing firm

• Experience working in regulated environments or within a financial institution is a plus

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance