Email Developer

Pay range: USD $110,100.00 - $146,800.00 / Year

Your opportunity

A job with Creative Center (C2), Charles Schwab's award-winning in-house agency, is a career with purpose. We're on a mission to make our clients' lives and futures better. When we tell clients, "Own your tomorrow," we mean it-and we work with them to make it happen. Everything we do matters because we literally change lives. That's a pretty cool thing to be able to say.

To change lives, we challenge conventions, so we need people willing to challenge themselves, and us. We need "get-it-done," "what-if," and "why-not" people. We don't want people who see a glass as half-full, we want people who see it as full of potential. If you can get behind that, we can get behind you.

As an email developer, you will play an integral role by contributing and executing on our marketing and business partners' vision. You'll ensure the best quality for our consumers, collaborate on the strategic vision and path for digital marketing to support the overall business, and develop a best-in-class customer experience.

DEVELOPER THINGS YOU'LL DO.
• Execute email campaigns with serious customer segmentation, testing protocols, and technical execution.
• Apply best practices in email development, email compliance regulations,and accessibility.
• Set up, test, and launch complex email campaigns with dynamic content, andability to troubleshoot HTML, CSS, and other performance issues.
• Perform coding database tasks as required, of course.
• Make our email the best email by modernizing and evolving of how we design, build, and deploy email.

BUSINESS THINGS YOU'LL DO.
• Ensure on time delivery of deliverables. This one is listed first for a reason.
• Proactively improve processes and work methods for greater efficiency.
• Be detail oriented and a self-starter.
• Work well in a team environment and build relationships.
• Collaborate with colleagues in different business groups to resolve issuesand develop technical solutions.
• Enjoy sharing knowledge and growing the skills of fellow team members.
• Analyze complex business and systems requirements and provide technicalsolutions.
• Excellent written and verbal communication skills, including the ability to explain complex system issues in layperson terminology.
• Work confidently with business partners, sometimes the most senior of the seniors.
• Learn the business and marketing functions you support.
• Be eager to learn from coworkers, marketing partners, C2 departments, tech platforms, and award books.
• Approach each project with a positive, "we-can-make-this-great" frame ofmind.

VALUES WE FOLLOW AND REQUIRE.
• CURIOSITY: Champion curiosity over consensus. What's the real problem? Push past "safe," dig deep, and solve problems with creativity and insight. Ask, explore, and discover. Stay flexible and curious as you go.
• COURAGE: Challenge the status quo (when it's the right thing to do). Turning problems into progress takes bravery and empathy. Ask the tough questions. See through clients' eyes. Make the experience better. And know you're

supported, empowered, and accountable.
• UNITY: A win for one is a win for all. There is no "us versus them." Work together with mutual respect and trust. Appreciate each other's differences. And build on each other's strengths. A unified front builds a unified brand.
• IMPACT: We make a difference in people's lives. When we know our clients as deeply as we should, our work builds trust and creates meaningful brand experiences. Take Schwab's purpose to heart and understand our role in

delivering on it.
• LEADERSHIP: Build trust, not territory. Know everyone on your team's strengths and goals. Bridge social distance. Value growth over comfort. Recognize success and foster accountability. Cultivate autonomy, mastery, and purpose.

Ask yourself: How did I show up as a leader today?

What you have

THINGS AND ABILITIES YOU HAVE:
• Bachelor's degree in computer science, information technology, engineering,

or a related field.
• 5+ years proficient email development work experience (but we're more

about skill than tenure).
• Master of all aspects of email marketing and systems-template configura

tion and management, dynamic content, and queries for data extensions.

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance