Digital Product Manager

Pay range: USD $102,500.00 - $157,100.00 / Year

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We Believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full time basis without employer sponsorship.

Charles Schwab's Digital Trading and Research Experience team is responsible for defining, delivering, and managing retail client-facing trading platforms. We work, think and approach problems differently than your traditional financial services firm, and we drive to change both how Schwab and industry operate to serve investors.

We are looking for a Digital Product Manager (individual contributor) to support our existing core trading experiences on retail web and mobile applications, specifically having product ownership around the Watchlist, Quick Quote Bar, and Symbol Snapshot experiences. Core responsibilities include analysis, elicitation, and documentation of requirements / stories associated with new digital trading features and managing and maintaining a robust backlog for two scrum teams. This individual contributor will work closely with web and mobile application scrum teams working to represent the Digital Trading and Research Experience team. The role involves hands on full product lifecycle experience to build and grow product management skills.

This role will report to the Director, Digital Trading and Research Experience within the Digital Retail organization.

What you are good at:

• You will drive modern digital product management principles and serve as a core team member and leader across technology, design and product teams
• You are enthusiastic and will motivate the team to leverage individual strengths to move past difficult situations
• You will help foster an environment of trust, effectively communicating within the team and with an ecosystem of stakeholders
• You are comfortable working in a volatile, uncertain, and changing environment where priorities can be fluid
• You will drive the digital trading experiences and workflows as part of a hardworking team of digital product and technology professionals
• You will think "horizontally" to deliver an outstanding experience for our clients across points of interaction / channels
• You will champion Agile methodologies, participating where required in the product roles in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos
• You will execute in a deadline-driven environment
• You will conduct usability testing and competitive analysis to bring future iterations of watchlist, symbol snapshot, and quick quote bar
• You will work to retire legacy experiences by understanding usage, filling feature gaps, and aligning on a retirement plan

• Bachelor's degree
• 3+ years within a brokerage/financial services firm as a product owner responsible for digital trading experiences on web and mobile
• 3+ years experience as a PO leading a scrum team
• Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology
• 3+ years of developing strong digital product management skills, experience with client journeys, demonstrated ability to synthesize process data, writing epics and stories, and experience working closely with UX/UI professionals to design the client experience
• Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities, i.e. managing to fixed scope and date scenarios

• A passion for digital innovation and commitment to superb client experience
• Strong problem solving and analytical capabilities including leveraging data and insights
• A self-starter and learner, interested in delivering the best digital trading experiences
• Curiosity to continually reevaluate existing designs and processes by leveraging strong analytical and creative problem-solving skills
• Effective in managing business risk through assessing risk probability and impact, developing processes for risk mitigation and detection in rollout and test plans, and scenario planning
• Skilled relationship builder - ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
• Strong communication skills with the ability to communicate complex messages and trade-offs and tell a compelling story
• Knowledge of financial markets and trading and the needs of the retail client

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance