AI Email/Systems Engineer

Pay range: USD $90,000.00 - $120,000.00 / Year

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We are seeking an innovative and forward-thinking IT professional to join our team as an AI Email/Systems Engineer. In this key role, you will be responsible for managing and updating workflows that automate the creation and maintenance of Outlook distribution lists using PowerShell, with a focus on large-scale enterprise environments. You will play a critical part in modernizing our communications infrastructure, leveraging AI, Power BI, PowerAutomate, and CoPilot Agents to deliver efficient and adaptive solutions for a dynamic organization of 40,000 users.

Key Responsibilities

• Design, implement, and maintain PowerShell scripts to dynamically build and update Outlook distribution lists, ensuring accuracy and alignment with organizational changes.
• Integrate backend data feeds from Remedy and SQL databases to automate group management processes.
• Monitor and optimize email group workflows for performance, scalability, and reliability within an Exchange Server 2019 or SE Edition environment.
• Collaborate with cross-functional teams to identify opportunities for workflow modernization and automation using AI technologies, Power BI, PowerAutomate, and CoPilot Agents.
• Contribute to the development and deployment of agentic AI solutions that enhance automation and decision-making capabilities across the enterprise.
• Troubleshoot, resolve, and document workflow issues, ensuring compliance with security and operational standards.

• Proven experience with PowerShell scripting and Graph API for workflow automation in large-scale environments.
• Hands-on expertise with Exchange Server 2019 or SE Edition, including distribution list management.
• Strong understanding of integrating data from SQL and Remedy platforms.
• Solid problem-solving abilities and a track record of delivering reliable, maintainable solutions.

• Experience leveraging Power BI and PowerAutomate for workflow visualization and automation.
• Familiarity with CoPilot Agents and their application in modernizing IT processes.
• Hands-on experience with agentic AI concepts and building AI-enabled automation agents.
• Ability to identify and implement innovative approaches using emerging technologies.

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance