2027 Financial Service & Support Intern - Austin
This job is no longer available.
Pay range:
USD $23.65 - $23.65 / Hour
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
The Investor Services Client Service & Support (CS&S) Internship Program provides students with the opportunity to build foundational client service, operational support, and professional skills while contributing to work that supports Schwab clients. This sourcing requisition represents the broader Investor Services Client Service & Support internship program. Interns may be hired into one of several Client Service & Support internship tracks based on business need, team alignment, and location.
Investor Services Client Service & Support teams play a critical role in delivering accurate, timely, and professional service within a highly regulated environment. As an intern, you will gain hands-on experience supporting client service operations through activities such as responding to client inquiries, researching account information, documenting actions accurately, supporting issue resolution efforts, and following established processes and escalation procedures. Working alongside experienced professionals, you will learn how structured execution, risk awareness, collaboration, and operational excellence help deliver quality outcomes for clients.
Throughout the program, you will strengthen your ability to communicate professionally, analyze information, solve problems using defined processes, manage work through completion, and collaborate effectively with teammates and business partners. You will also participate in professional development programming, networking opportunities, learning activities, feedback sessions, and community volunteering experiences designed to support long-term career growth. By the end of the internship, you will have gained valuable exposure to client service within a leading financial services organization while developing transferable business skills that can be applied across a variety of future career paths.
Internship Dates: June 7, 2027 - August 6, 2027
What you have
Required Qualifications
• Currently pursuing a bachelor's degree from an accredited university.
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• Authorized to work in the United States on a full-time basis without employer sponsorship.
• Ability to communicate information clearly, professionally, and accurately in both written and verbal formats.
• Demonstrated ability to evaluate information, follow defined processes, determine appropriate next steps, and resolve problems in a structured manner.
• Strong attention to detail with the ability to produce accurate and organized work.
• Ability to manage assignments through completion, follow through on commitments, and meet established deadlines.
• Demonstrated ability to learn new systems, policies, procedures, and business concepts quickly while applying feedback effectively.
• Ability to work collaboratively in a team-oriented environment and build productive working relationships.
• Availability to work on-site in the designated internship location.
Preferred Qualifications
• Previous internship, work experience, leadership involvement, volunteer experience, projects, or extracurricular activities demonstrating accountability and initiative.
• Interest in client service, business operations, financial services, or related fields.
• Experience conducting research, analyzing information, or documenting findings and recommendations.
• Experience using technology and business tools to organize, manage, and communicate information effectively.
• Demonstrated commitment to continuous learning, professional development, and community involvement.
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What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)