Instructional Support Technician - Computer Information Systems (CIS)

Compensation:
$16.20
Compensation Type:
Hourly
Employment Type:
Regular
Grade:
NE03
Position Summary
Ensures labs or classrooms are operational and provides supplementary instruction assistance to students and teachers in classrooms, workshops or open lab facilities.
Duties & Responsibilities

Oversees the operation of assigned computer laboratories to ensure a safe, orderly, neat, clean and secure working environment.

• May setup advanced or technical equipment for the classroom or computer laboratory settings.
• Receives and inventories; order, receive, catalog, and store tools, and equipment in accordance with established procedures
• Helps in the participation and distribution of materials for instructors, which include setting up demonstrations, preparing materials and equipment for lectures, creating handouts.
• Assists students in the safe use of equipment, materials as required.
• Provides advanced support and resolves problems related to lab equipment.
• Assists instructors in laboratory exercise; conducts tours of lab; and coordinates fire and safety regulation compliance as needed.
• Hires, supervises and schedules work-study students
• Provides computer and technical support in the installation, operation and minor repair of computers, related software, hardware and other related equipment.
• Required to comply with safety regulations, procedures, protocols, OSHA standards, and wear personal protective gear if required.
• Must have reliable transportation to be able to travel between CNM campuses
• Coordinates policies with Rio Rancho Public School Staff
• Support Main campus and satellite campuses as needed
• Must be able to pass background check with CNM and Rio Rancho Public School Systems
• Performs other related duties as assigned.

• High School Diploma or GED AND one (1) year of related experience.

• Be proficient in Computer programming in Python
• Be proficient in Linux OS and Bash
• Be proficient in Networking protocols and implementations
• Holds active CompTIA, CISCO or other IT industry related certifications
• Graduated from CNM Computer Information Systems (CIS) certificate or AAS program or similar program from another institution