Sr. Manager Data Platform

Salary range is:
$136,885.10 - $200,000.00
This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

CCC is looking for a Senior Manager of the CCC data platform that will lead a team of diversely skilled database engineers who architect, build, and maintain various data technologies for the company. This position is based in Chicago on a hybrid model.

This role is key to mission critical business applications that require 24x7 on-call team rotation, incident management, change management and identifying key process methods for efficient delivery of service.

Key Responsibilities:

• Manage/lead a team of 3+ direct reports as well as a team offshore resources
• Work closely with vendors to maintain and manage solid working relationships
• Act as senior technical resource, prioritize tasks, resolve complex problems, and participate in strategy discussions
• Resource management and training of the team
• Create and maintain appropriate documentation for data stores, production support and end-users.
• Collaborate with Operations and Product Development teams as well as Data Architects to assure adherence to operational objectives.
• Approximately 40% team leadership, 30% hands on, 30% operations support
• Collaborative with the SRE and DevOps teams to automate deployment and monitoring of the CCC data ecosystem
• Leverage AI and grow the data teams usage of it to automate daily tasks
• Make recommendations on how to reduce hosting complexity/improve operational agility and efficiency

• Bachelor's degree or combination of work experience and technical certifications
• 12+ years of information systems experience in a large enterprise systems environment supporting mission-critical systems and applications
• 5+ years in a technical team lead role of 5 resources or more - Management skill set and long term operational experience
• Excellent problem-solving skills across multiple disciplines
• Demonstrated ability to learn and apply new technologies quickly
• Experience with complex system integration projects
• Experience in managing database upgrades and patch management
• Previous experience with managing SOC controls
• Solid experience with system monitoring and management software
• Previous experience with disaster recovery and recovering complex environments
• Excellent problem solving and troubleshooting skills
• Excellent verbal and written communication skills

• 8 + years of demonstrated experience in Microsoft SQL server
• 5+ years' experience using cloud-based database technologies such as AWS Aurora, AWS RDS, Azure PaaS and Hyperscale,
• 5+ years' experience in Microsoft Azure and/or AWS cloud
• Experience managing large OLTP databases at scale
• Has maintained and monitored hundreds of SQL Server installations

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups