Managers (Associate)
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
The Role
Key Responsibilities:
Managers (Associate) for various and unanticipated worksites throughout the U.S (HQ: Chicago, IL). Supervise Salesforce Administrators and developers to analyze, research, develop, implement, deliver, and test software applications. Build, lead and manage cross-functional development teams to deliver scalable solutions. Work with stakeholders and leaders to identify and deliver new capabilities and prioritize backlog. Coordinate development efforts and projects with team members to deliver comprehensive end-to-end software solutions including complex security models and large-scale data operations. Provide ongoing support and training for complex business processes. Coordinate tasks, assign appropriate resources for multiple projects, and ensure proper task completion. Provide technical guidance by designing scalable solutions using industry best practices and build scalable solutions. Manage team of developers and administrators to guide, motivate, and coach to drive results. Manage and implement customization requests, including creating workflows, flows, triggers, and lightning web components. Regularly audit data to uncover data integrity issues and opportunities for process improvement. Collaborate with the Salesforce business owners, IT systems leadership, CRM Steering Committee, and other stakeholders to ensure functionality meets field needs and to develop ongoing project plans. Oversee vendors and ISV partners. Communicate project status to stakeholders and executives. Technical Environment: Salesforce ecosystem in multiple Salesforce Clouds (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Commerce Cloud, Analytics Cloud, Revenue Cloud (CPQ)); Salesforce development and automation (Flows, Apex, Lightning Web Components (LWC), ANT, Git, and Change Sets); SOAP APIs, RESTful services, platform events and integration tools (MuleSoft, Jitterbit, & OwnBackup); data management, ETL processes; metadata cleanup and solution consolidation; AppExchange product governance; security models; AI-driven solutions (bots, agents); Agile/Scrum.
Want more jobs like this?
Get jobs in Chicago, IL delivered to your inbox every week.
#LI-DNI
#NOINDEED
Requirements:
Master's degree in Computer Science/Engineering or Information Systems or related field plus 3 years of experience as a Salesforce Administrator or with Salesforce required.
Required skills: Must have demonstrated experience across multiple Salesforce Clouds - (Sales, Service, Experience, Marketing, Commerce, Analytics, Revenue Cloud (CPQ)); Hands on advanced Salesforce development & automation (Flows, Apex, Lightning Web Components (LWC), ANT, Git, and Change Sets); Experience architecting & delivering integrations using SOAP APIs, RESTful services, platform events & integration tools (MuleSoft, Jitterbit, & OwnBackup); Expertise in data management (data architecture, governance, migration, & large-scale ETL processes); Demonstrated ability managing complex security models (aligning with regulatory compliance and large datasets); Vendor and ISV partner management (AppExchange product governance and oversight); Cost optimization through licensing strategy and technical debt reduction (metadata cleanup and solution consolidation); Experience: leading cross-functional development teams to deliver scalable solutions; implementing and optimizing AI-driven solutions, including bots and agents to enhance productivity and customer interactions; Strong data leadership: architecture, governance, ETL, and large-scale migrations; Experience engaging with stakeholders at all levels of the organization. Telecommuting permitted.
( Bachelor's degree in Computer Science/Engineering or Information Systems or related field plus 5 years of progressive experience as a Salesforce Administrator or with Salesforce also acceptable.)
Salary: $133,182/yr.-$139,259/yr.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- HSA
- HSA With Employer Contribution
- On-Site Gym
- Mental Health Benefits
- FSA
- Pet Insurance
Parental Benefits
- Family Support Resources
- Adoption Assistance Program
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Internship Program
- Leadership Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at CCC Intelligent Solutions.