Lead SDET / DevEx Engineer - Playwright + API Testing Enablement (Azure DevOps | App Insights | .NET/C# | Angular/TypeScript)

Salary range is:
$119,030.52 - $147,000.00
This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

We are seeking a hands-on Lead SDET with strong Developer Experience (DevEx) capabilities to directly own our automated testing frameworks and quality signals across a multi-repository environment with a mix of legacy and modern applications and integration interfaces.

• Hands-On Playwright Test Development + Framework Ownership
  • Write and maintain Playwright automation tests (TypeScript) for critical user journeys and end-to-end workflows.
  • Build and maintain the Playwright framework and supporting code, including:
  • shared fixtures, configuration, and environment handling (per-env URLs, auth, feature flags where applicable)
  • reusable TypeScript helper classes/utilities (e.g., API clients, data builders, page/component helpers)
  • shared resources (test data files, seeds, file assets, mocks/stubs where appropriate)
  • standards for test organization (structure, naming, tagging) and maintainable patterns
  • Provide a "golden path" starter kit usable across repos:
  • templates, examples, contribution guidelines, code review checklist

• API Testing Enablement (Shift Coverage Down the Stack)
  • Define and enable practical API-level testing patterns to reduce E2E scope and improve signal:
  • service-level smoke tests and regression suites where they provide high value
  • guidance on integration tests vs full end-to-end tests
  • test data and environment configuration standards for repeatable runs
  • Provide reusable libraries/helpers for common API testing needs (auth, correlation IDs, fixtures).

• Flaky Test Reduction & Quality Signal Health
  • Establish and operate a measurable flake reduction program:
    • define flake rate; track and publish trends, top offenders, and root causes
    • implement preventive patterns (test isolation, deterministic waits, stable selectors)

• CI Enablement (Partner with DevOps; Focus on Signal, Not Ownership of the Platform)
  • Partner with DevOps to ensure Playwright and API test execution is fast, reliable, and well-reported in Azure DevOps:
    • define required pipeline stages/checks and quality gates for PR vs nightly runs
    • standardize artifacts (HTML reports, screenshots, videos, traces) and failure ergonomics
    • recommend parallelization/sharding approaches and runtime targets
    • Maintain reusable pipeline patterns/templates for teams to adopt (as needed), while DevOps retains primary ownership of the CI/CD platform and runners.

• Triage Enablement Using Azure Application Insights
  • Create runbooks and tooling to speed diagnosis of failed tests:
    • correlation approaches (request IDs, trace IDs) from test runs to backend telemetry
    • documented App Insights queries and dashboards for common failure modes
    • Advocate for small product changes that increase testability and diagnosability:
    • stable UI identifiers, structured logging, consistent error handling, health endpoints

• Coaching, Standards, and Adoption Across Repos
  • Mentor QA and developers in sustainable automation practices.
  • Run enablement sessions (trainings, office hours, pairing) to drive adoption across legacy and new repos.
  • Ensure standards are enforced via tooling and templates (linting, PR checks) rather than heavy process.

• 6+ years in SDET / test automation / quality engineering with ownership of automation frameworks adopted by multiple teams/repos.
• Deep Playwright (TypeScript) expertise and experience operating E2E suites in CI.
• Strong hands-on TypeScript skills building test frameworks (fixtures, helpers, configs, resources) in addition to writing tests.
• Strong engineering fundamentals; ability to design maintainable libraries and internal tooling.
• Demonstrated success reducing flakiness and improving trust in automated quality signals.
• Familiarity with Azure DevOps pipelines and CI concepts (templates, artifacts, parallelism), with ability to collaborate effectively with DevOps owners.
• Ability to operate effectively across legacy and modern codebases and multiple stakeholders.

• Experience testing Angular UIs and .NET Core APIs in enterprise environments.
• Experience with MS SQL Server test data strategies (deterministic datasets, setup/teardown, isolation).
• Experience using Azure Application Insights for production troubleshooting and triage enablement.

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups