Finance Operations Manager, Accounts Receivable and Billing

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role Overview

The Finance Operations Manager, Accounts Receivable & Billing will oversee all aspects of invoicing, cash application, and internal controls across the billing and accounts receivable functions. This role is responsible for ensuring the accuracy and integrity of financial transactions between systems, maintaining SOX compliance, and delivering high-quality reporting that supports data-driven decision-making.

What You'll Do

• Lead end-to-end invoicing operations, ensuring accuracy, timeliness, and adherence to contractual and tax requirements.
  Manage daily and monthly reconciliations between bank accounts, billing systems, and the general ledger.
• Own SOX and internal control documentation, testing, and continuous improvement efforts.
• Partner cross-functionally with Accounting, Treasury, and Revenue Operations to ensure data integrity and alignment of financial processes.
• Monitor and enhance billing and AR reporting, including reconciliation status, billing accuracy, and quality assurance metrics.
• Drive process improvements and automation initiatives to optimize efficiency and accuracy within finance operations.
• Develop and maintain dashboards tracking key billing and AR metrics, identifying trends, risks, and opportunities for improvement.
• Research and resolve discrepancies across systems (Zuora, NetSuite, Salesforce, and bank portals) in collaboration with Treasury and Accounting.

• Bachelor's degree in Accounting, Finance, or a related field.
• 5+ years of experience in billing, accounts receivable, or broader finance operations.
• Proficiency with ERP and billing platforms (e.g., Zuora, NetSuite, Salesforce).
• Strong understanding of SOX compliance, internal controls, and reconciliation processes.
• Excellent analytical, communication, and stakeholder management skills.
• Proven experience collaborating with banking partners and credit card merchant providers.