Senior Application Developer - Functions

Job Purpose and Impact

The Senior Application Developer, SuccessFactors, Talent Management & Learning job builds, maintains, integrates and implements talent management and learning applications within the organization. With minimal supervision, this job performs complex application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.

Key Accountabilities

• SUCCESSFACTORS & OTHER TALENT MANAGEMENT & LEARNING APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures.
• SUCCESSFACTORS & OTHER TALENT MANAGEMENT & LEARNING APPLICATION DEVELOPMENT & DEPLOYMENT: Performs advanced programming, configuration, testing and deployment of fixes or updates for application version releases and new product implementations.
• USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs.
• SUCCESSFACTORS & OTHER TALENT MANAGEMENT & LEARNING APPLICATION SUPPORT: Provides business consultation and conducts complex technical application support activities to deliver on business outcomes.
• STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with business requirements, product standards and project goals.
• INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests.
• VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts.

• Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.

• Certifications and/or experience with SuccessFactors Talent Management and Learning Modules
• Certifications and/or experience with other talent management and learning applications preferred (e.g. Perceptyx, Korn Ferry, other talent assessment & learning and development technology solutions)