Product Line Support Specialist

About Us

At Cargill, we're challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a 'zero harm' safety culture.

With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It's an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at www.cargill.com

Job Purpose and Impact

As a Product Line Specialist, you will support the performance, optimisation, and ongoing improvement of two key product lines within Cargill's Australian grain business.

Working closely with Product Line Managers and cross-functional teams, you will contribute to product development, customer engagement, and operational delivery. You will help translate customer and market insights into product enhancements, support go-to-market activities and assist in improving processes through digital tools and automation.

• Product Support & Development - Support the development and optimisation of GrainFlow and Victory Canola products by contributing to product enhancements with a focus on improving efficiency and customer experience.
• Market & Customer Insights - Collect and analyse customer feedback and market insights to support product improvements and inform future development. Maintain awareness of industry trends and competitor activity.
• Go-to-Market Support - Assist in the execution of product launches and marketing activities, including supporting product content, communications, and adoption initiatives to drive engagement across target customer segments.
• Performance Tracking & Reporting - Support the monitoring of product performance by gathering and analysing data on adoption, usage, and customer feedback. Assist in identifying trends, issues, and improvement opportunities.
• Stakeholder Collaboration - Collaborate with stakeholders across origination, marketing, sales, and technical teams to support product execution and ensure alignment across activities.
• Customer Engagement - Engage with customers to gather feedback, support product understanding, and contribute to improving the overall customer experience

• Bachelor's degree in a related field or equivalent experience
• Minimum of two years of relevant work experience
• Strong interest in digital products, process improvement, and automation
• Excellent communication and stakeholder engagement skills
• Strong analytical and problem-solving capability
• Ability to work both independently and within cross-functional teams

• Knowledge of the Australian grains industry and supply chain
• Experience working with digital platforms or data-driven processes
• Strong interpersonal skills and ability to collaborate across diverse teams
• Computer literate with proficiency in Microsoft Office tools
• Continuous improvement mindset

• In return to your experience, we offer:
• A competitive remuneration package including performance incentive plan
• Autonomy and scope for career development
• The opportunity to work with some of the most talented people in the industry and inspiring leaders
• A supportive working culture and an inclusive team environment