Key Account Manager

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The Key Account Manager will focus on medium to long term planning and face to face selling. In this role, you will help sell a variety of complex company products, services and solutions across multiple lines of business for an assigned group of existing clients and participate in building sales plans and diversification strategies to protect and grow the relationship with a defined group of existing customers.

• Help identify and lead interactions with assigned group of customers to resolve sales opportunities.
• Participate in resolving problems and ensuring customers receive high quality service.
• With minimal mentorship, develop client retention and growth plans and strategies for developing profitable business with assigned accounts.
• Review and report on customer retention, business opportunities and market trends.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Other duties as assigned

• Bachelor's degree in a related field or equivalent experience.
• Minimum 10 years of relevant experience in Food industry customer management, preferably in chocolate, dairy, fats & oils, or culinary ingredients.
• Excellent command of Turkish and English languages.
• No travelling restrictions.

• Experience within the cocoa and/or fats & oils products portfolio.
• Background in food engineering.