Growth Manager

Core Responsibilities

• Territory Ownership & Sales Execution
• Own and exceed a personal quota of $1M in new ARR annually
• Lead renewals/upsells in your territory with a focus on 101% NRR
• Lead sales cycles independently—from sales accepted lead to contracting to handovers
• Independently qualify leads through outbound outreach, in-person meetings, and creative pipeline development strategies
• Drive research, ICP assessment, discovery, demo, and proposal processes that surface buyer/customer pain, align to value, and set up long-term success
• Use ROI-based storytelling, business case development, and QBRs/EBRs to build internal consensus with buyer teams and C-Suite personasManage procurement, compliance, security, and legal workflows with minimal support
• Ensure quality and effective up-to-date assets, roadmaps, champion decks, mutual action plans, and one pagers are shared with prospects/customers
• Attend regional conferences and collaborate with state-based partners to drive webinars and other outreach opportunities

Pipeline Management & Forecasting Discipline

Maintain clean, up-to-date opportunity records and activity tracking in HubSpot with clear next steps and accurate stage, type, lead source, other property tracking

Document subsidy allocation at the deal level with consistency and accuracy

Provide weekly forecasting with supporting commentary/Hubspot notes, pacing analysis, and risk mitigation plans

Self-diagnose gaps in sales and expansion pipeline coverage, lead quality, or velocity and take ownership of course correction

Document updates in customer health scores and customer risk for managed renewals, including handovers to CSM post contract.

Use sales/renewals/expansion dashboards to inform prioritization, and report progress in team meetings and QBRs

Operational Rigor & Internal Accountability

Adhere to CareMessage’s sales methodology, including mutual action plans, written success plans, and documented buyer/customer goals

Submit consistent and timely activity logs, pricing proposals, and updates on opportunity progress, including effective outcomes-oriented sales/customer handovers

Take accountability for clean data and cross-functional coordination across Marketing, Product, and Implementation

Partner with RevOps and Growth Marketing to suggest tooling, collateral, or training needs based on frontline insights

Market Expertise & External Representation

Serve as a subject matter expert on CareMessage’s core segments and value proposition

Support webinars, conferences, and PCA/HCCN events to deepen regional awareness and trust

Contribute to refinement of Ideal Customer Profile (ICP), buyer personas, and competitive positioning

Document win/loss, churn, and competitive analysis for your territory, and consistently report on these in the appropriate communication forums

Technical Fluency & Implementation Readiness

Demonstrate strong working knowledge of CareMessage’s integration capabilities, including HL7/FHIR, flat file workflows, and available APIs

Effectively explain how CareMessage fits into clinical workflows and EMR ecosystems, including integration triggers and data exchange

Set appropriate technical expectations during the sales/account management process around implementation timelines, IT collaboration, and partner handoffs

Collaborate with Product and Implementation teams to scope complex use cases and inform feasibility during later-stage opportunities

Field common questions from EMR teams, data leads, and PCA/HCCN IT stakeholders with confidence and accuracy

Mission Alignment & Strategic Thinking

Communicate how CareMessage improves health equity and operational performance for safety-net providers

Set appropriate buyer/customer expectations around implementation, adoption, and outcomes

Use buyer/customer stories and field intel to influence product roadmap and campaign development

Identify and surface opportunities for strategic partnerships or regional expansion

Contribute to the operations development of the sales function in meaningful way; contribute to OKR updates and initiatives

Performance KPIs

Pipeline Health

New Business, Expansion, Renewal Goal Attainment 

Co-own with Growth Managers: Net Revenue Retention (NRR)

Contribute to: Customer Health Score and Net Promoter Score (NPS)

Requirements

• 5–7 years of full-cycle B2B SaaS sales and account management experience, including 3+ years in healthcare or public health
• Proven track record of meeting or exceeding $800K+ quotas annually
• Experience closing complex deals in the $50K–$250K ARR range
• Ability to travel
• Deep familiarity with FQHCs, Tribal Health, or FCCs and their organizational structures
• Ability to tailor messaging to clinical, executive, and technical stakeholders with strong discovery, demo, and storytelling skills
• Strong written and verbal communication, with attention to documentation and internal reporting
• Proficiency in HubSpot (or similar CRM), Gong, and tools like LinkedIn Sales Navigator
• Passion for advancing health equity and working with mission-driven organizations

Preferred Qualifications

• Familiarity with EMRs and clinical workflows (e.g., Epic, OCHIN, NextGen)
• Experience working with PCA/HCCN networks or community health partners
• Fluency in technical sales concepts: integrations, data flows, and health IT terminology
• Experience gathering and sharing customer success stories or testimonial

Client-provided location(s): Gunnison, CO

Job ID: f93419fb-4b6a-4943-9e6c-c4960df88396

Employment Type: OTHER

Posted: 2026-02-06T12:38:30