Sr. Manager, Associate Relations
WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico
Sr. Manager, Associate Relations
Looking for a role that offers a wide breadth of involvement? Enjoy consulting with the business to assist in problem solving? Human Resources is looking for someone who is motivated and willing to take on new opportunities.
The Associate Relations Consultant provides consultation to internal associates on HR policies and may resolve formal employment complaints. Typically looked to as a subject matter expert to help resolve problems.
Responsibilities:
• Investigate and resolve manager and associate issues
• Resolve manager and associate issues by acting as a coach and providing guidance
• Help people leaders associates, and business leaders reconcile conflicts and disputes
• Ensure all associates have an objective and knowledgeable resource at their disposal to work through challenging employment, performance and policy issues
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• Partner with other departments such as Legal, Benefits, Office of Corporate Investigations and Security Operations ensure legal and regulatory compliance while identifying solutions
• Investigate and resolve formal employment complaints including harassment, discrimination, wrongful termination, etc.
• Review departmental case data to identify trends and recommend action plans for business units to implement
• Partner with the line of business HR Business Partners to enhance people leader capabilities
• Review policies and procedures that support the associate experience
• Act as role model and champion for Capital One values
• Participate in internal projects that improve processes that require partnership with cross functional teams and integrative problem-solving skills
• Knowledge of employment law and employment practices
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.
Basic Qualifications:
- Bachelor's Degree
- At least 5 years of client management experience
- At least 4 years of experience as a Human Resources Business Partner
- English language proficiency
Preferred Qualifications:
- 6 years of Human Resources experience
- Knowledge of employment law and practices
- 6 years of experience working in a team environment and collaborating with multiple stakeholders
At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Founder led
Company Videos
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