Senior Manager, Risk Governance

Senior Manager, Risk Governance

As the Risk Governance Senior Manager, you will collaborate with Agency leadership, Legal and Commercial Risk in the development and implementation of strategic plans for assessing and identifying potential risks that may threaten the reputation and success of Agency Finance. The Operational Risk Senior Manager will act as a liaison with key stakeholders across Capital One to improve and oversee both Agency and Bank regulatory compliance and risk management practices by defining and driving operational and strategic initiatives.

Responsibilities:

Governance

• Partnership with the business and technology to ensure Policies, Procedures, Job Aids, and vendor contracts are regularly updated and provide the right level of control oversight
  
  • Collaborate with UWPM leads to review Guide updates and determine if process and/or document changes are needed
  • Partner with key stakeholders to ensure implementation and training occur within designated timelines
  • Establish QC protocols to monitor implementation
• Act as a liaison to the AML compliance office or other teams with respect to discovery reviews (e.g. WorldCheck, OFAC, etc) conducted for Agency loans

Fraud Investigations/Breach Reviews

• Potential suspicious activity case oversight - coordination and follow-up between internal LOB teams (UW/AM/Production) and Legal, notifications to Agency, AML, and Commercial Risk
• Fraud Investigation
  
  • Bringing specialized expertise and consistency in investigations across investigations
  • Reviewing and analyzing financial information and accounting records, in support of internal and external suspicious activity requirements
  • Assisting and coordinating with internal AML investigatory team, legal, and external Agency investigatory teams
  • Developing and maintaining best practices, guidance and processes for suspicious activity identification, documentation and mitigation
  • Serving as a technical resource for evaluation of new deals and post-closing defaults
  • Assisting Legal with subpoenas/document requests
  • Maintaining Agency Sponsor Monitoring List and ensuring updates are communicated to essential stakeholders

Audit Oversight/Coordination

• Coordinate with Agency and Commercial Risk compliance leads for internal and external audits to ensure timely collection and delivery of requested documentation and inquiries to sustain and improve operational controls
• Coordinate responses and implementation of any needed process or procedure changes from findings, as applicable

Quality Control - Quality Assurance

• Oversee KPI reporting of Control audit as well as QC & QA findings to determine opportunities for process enhancements, trainings, etc
• Maintain the Delegation of Authority Matrix for UWPM Agency Finance teams.
• Perform operational reviews conducted quarterly to monitor adherence to Policies, Procedures, and Guide requirements
• Ensure teams responsible for OFAC and exclusionary checks are performed timely and accurately
• Partner with ESM on the vendor management process. Perform ongoing vendor quality assurance testing to ensure industry best practices and contract compliance

Basic Qualifications:

• Bachelors Degree or military experience
• At least 5 years of experience in Commercial Real Estate, Finance, Compliance, Economics, or Business
• At least 3 years of Financial Services Risk Management Experience

Preferred Qualifications:

• 7 years experience in roles directly related to Fannie Mae or Freddie Mac Underwriting and Asset Management guidelines and protocols
• Excellent written and verbal communication skills for reporting and liaising with key stakeholders, decision makers, and executive leaders both internally and externally
• Strong ability to assess risks related to Agency requirements and make informed decisions
• Knowledge of enterprise risk management frameworks and tools
• Strong time management skills and ability to operate under demanding deadlines
• Ability to work independently and in a team environment
• Familiarity with internal audit and compliance reporting

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $170,800 - $194,900 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Client-provided location(s): McLean, VA

Job ID: capital-R231088

Employment Type: FULL_TIME

Posted: 2025-12-03T19:32:21