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Pr. Project Management Specialist

6 days ago San Pedro, Philippines

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Pr. Project Management Specialist

Summary:

To manage the successful planning, development, administration and execution of projects by
identifying project requirements, defining scope and allocating resources (i.e. manpower, technology
and capital resources, and scheduling resources). To be responsible for building and handling
cross-functional teams and forming them into productive, self-directed work groups/streams.

General Responsibilities:

  • Project Planning
    • Builds a project plan to lay-out timeline, scheduling and resource allocation
    • In-charge of setting-up project in place by assessing project complexity and scope
    • dentifies, organizes, and prepares the specific project needs/requirements to accomplish activities

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  • Project management and administration
    • Determines how implementation of project will occur which may involve transition, migration and/or integration of processes, activities, or resources
    • Coordinates the activities to meet all planning requirements and process controls
    • Oversees all communications related to the project
    • Evaluates the quality and timeliness of project milestones achieved; Reviews planned vs. actual resources, including budget, manpower, etc.
    • Handles more than one project at the same time
    • Ensure that sound practices are taking place. Replace old processes with newer ones where feasible, and provides feedback for efficiencies
  • Organizational Collaboration
    • Builds cross functional teams by identifying and assigning project managers on vertical streams and drives the integrated output of these teams
    • Manages multiple groups under the operations department in project set-up and execution to ensure proper structure and governance is in place
    • Works closely with line managers in all departments including HR, IT, Compliance and controls to properly identify work scope and work stream
  • May be assigned / rotated across related sub-functions including but not limited to sub-functions within Operations
  • All other job-related duties that may be assigned from time to time

Basic Qualifications:

  • Educational Background: College graduate
  • Professional Experience: 3 years of relevant working experience in a call center environment
  • Skills Required:
    • Project Manager Professional (PMP) Certification is an advantage
    • People management skills, including team formation, collaboration, and influencing
    • Results orientation with a bias for action, versatility, and adaptability
    • Strong quantitative, analytic and project management skills
    • Effectively communicates key messages for projects
    • Accurately assess, systematically manage and report risks/issues associated with each project
    • Thrives in an environment with changing priorities
    • Proficient in Google Suites
  • Open to working in a hybrid set up.
  • Willing to work in Alabang.
  • Flexible with a mid shift

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Client-provided location(s): San Pedro, Philippines
Job ID: capital-R227263
Employment Type: FULL_TIME
Posted: 2025-10-08T19:24:59

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led

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