Data Center Infrastructure Analyst

"I can be myself at work."

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

"I can influence my income."

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life."

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

• Coordinate and execute daily infrastructure activities across data centers and communication rooms, including adds, moves, and changes in compliance with standards.
• Support, maintain, and optimize IT infrastructure systems to meet availability, performance, and capacity requirements.
• Monitor infrastructure health, respond to alarms, manage incidents to resolution, and proactively identify and escalate risks.
• Plan and participate in infrastructure upgrades, changes, and continuous improvement initiatives.
• Maintain configuration management systems, operational documentation, and service management processes.
• Coordinate equipment logistics, including deliveries, inventory, and hardware salvage.
• Analyze infrastructure data and create reports and visualizations to support capacity and performance insights.
• Collaborate across teams, develop working knowledge of supported technologies, and perform additional duties as assigned.

• You have at least 3 years of broad IT experience, focused on data center infrastructure support or operations, including facility mechanical and electrical infrastructure.
• You have a solid understanding of data center infrastructure, including power, cooling, cabling, and environmental monitoring systems.
• You have a working knowledge of IT infrastructure domains including networking, compute, storage, virtualization, and cloud technologies, with hands-on experience supporting or integrating systems across multiple environments.
• You have experience using configuration management and monitoring tools.
• You have strong business acumen and corporate awareness and are adept at aligning initiatives with organizational goals.
• You are a fast learner with strong analytical and problem-solving skills.
• You have a customer-focused mindset with attention to detail and operational excellence.
• You can work independently and collaboratively in a team environment.
• You have strong verbal and written communication skills and can write both technical and business-oriented communications.
• Bachelor's degree in IT, Engineering or related field (or demonstrated equivalent experience) is preferred

• Participates in a rotating on-call schedule, including nights and weekends.
• Up to 20% travel may be required (Domestic and International)
• Primarily office-based with occasional work in data center environments.