Lead Customer Service Engineer
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Job Responsibilities
Deployment of major consulting projects at key customers: understanding customer's requirements, working on sophisticated solutions and presenting them to the customer
Deliver product training and live demonstrations for both pre-sales and post-sales customers.
Support and contribute to customer-funded professional services projects involving MSC software.
Create technical knowledge content including how-to articles, presentations, and videos.
Collaborate with internal sales, services, and R&D teams to share user feedback and improve product offerings.
Available to work on customer site
Work closely together with the local and European sales and technical teams.
EXPERIENCE:
Minimum 3 years of experience in a similar technical environment.
Proficient in at least MSC Software products: Nastran, Patran.
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Strong knowledge of aerospace and/or defence industry processes.
Expertise in structural analysis, including:
- Static and dynamic analysis. Multi-body dynamics, Non linear analysis
- Aeroelasticity knowledge
- MARC a plus
- ADAMS a plus
- Programming Python or other scripting language.
- Apply AI and machine learning techniques to enhance FEM workflows, including optimization, predictive modeling, and automated meshing.
SKILLS:
Experience with FEA simulations for complex systems. Multibody a plus
Strong problem-solving skills and ability to work independently.
Advanced time management, communications, decision making, human relations, presentation and organizational skills.
Professional appearance and presentation required
Pre Sales oriented attitude
Italian as mother tongue; excellent command of English, written and spoken
Job location will be in Rome
We're doing work that matters. Help us solve what others can't.
Perks and Benefits
Health and Wellness
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
- Health Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Internship Program
- Leadership Training Program
Diversity and Inclusion