Senior Benefits Analyst, Leaves, Time Off, and Financial Protection Benefits

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Senior Benefits Analyst Supports the Broadridge Benefits team in the delivery and administration of leave policies across the organization. This role acts as a subject matter expert for leave of absence (LOA), time-off policies, and financial protection programs for eligible U.S. associates. The Specialist provides guidance and support to associates, managers, and HR partners, ensuring compliance, accuracy, and a high level of customer service. Responsibilities include policy interpretation, leave tracking, vendor management, payroll coordination, and continuous process improvement.

Key Responsibilities

• Coordinate Broadridge's leave of absence, disability, and financial protection benefit programs in partnership with third-party vendors in alignment with company policy, plan provisions, and applicable state and federal regulations.
• Serve as the primary liaison among associates, managers, HR Business Partners, Payroll, and external leave administrators throughout the duration of an associate's leave.
• Manage and resolve escalated participant issues by researching and coordinating with internal and external stakeholders to deliver timely solutions.
• Provide consultative support on leave and benefits policies, ensuring consistent application and clear communication to managers and associates.
• Collaborate with Payroll to ensure salary continuation and third-party offsets are accurately applied.
• Maintain and enhance standard operating procedures and process workflows; proactively identify and implement process improvement opportunities.
• Stay current with evolving federal, state, and local leave and benefits regulations to ensure ongoing compliance.
• Support compliance and audit activities related to leave administration and benefits programs, including reporting and documentation.
• Contribute to departmental initiatives and projects, providing operational and project management support as needed.
• Provide guidance and support for broader benefits programs, including plan interpretation, payroll deductions, invoice processing, and benefits communications.
• Monitor and audit data interfaces between Broadridge systems and vendor partners to ensure data accuracy and integrity.

• Minimum of 3 years of experience administering leave of absence, disability, and time-off policies within a medium to large organization.
• Knowledge of multi-state leave requirements and related regulations.
• Experience with HR systems such as ADP Payroll (GlobalView), Workday, or ServiceNow (or comparable platforms).
• Bachelor's degree in human resources, Business Administration, or related field required; advanced degree preferred.
• Certified Employee Benefits Specialist (CEBS) or similar credential strongly desirable.

• Exceptional interpersonal and communication skills with the ability to partner effectively across teams and with external vendors.
• Strong attention to detail, follow-up skills, and a sense of urgency.
• Ability to manage confidential and sensitive information with discretion.
• Demonstrated independence, ownership, and proactive problem-solving skills.
• Skilled in managing multiple priorities within a fast-paced environment.
• Critical thinking and analytical mindset, with a curiosity-driven approach to problem resolution.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).