Release Train Engineer (RTE) & Business Support Lead

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Agile Program Delivery

• Plan, coordinate, and lead Agile Release Train (ART) ceremonies (PI Planning, Sync Meetings, Demos, Inspect & Adapt workshops) to ensure consistent alignment across product, engineering, and business teams.
• Partner with Product Management, Architecture, Risk, and Compliance teams to balance business priorities with technology and regulatory requirements.
• Identify and manage program-level risks, issues, and dependencies with a structured, proactive approach.
• Empower teams to operate autonomously while maintaining flow, transparency, and delivery predictability.

• Own the end-to-end release and deployment readiness process - ensuring teams are fully prepared.
• Oversee release planning, validation, and documentation to ensure that software deliveries meet internal quality and external compliance standards.
• Coordinate go-live preparation and post-release reviews to continuously strengthen delivery confidence.
• Maintain release calendars, milestones, and communications to ensure stakeholders are informed and aligned.

• Champion continuous improvement across the organization by identifying process bottlenecks and implementing data-driven enhancements to delivery practices.
• Facilitate retrospectives and improvement workshops in collaboration with both technical and business partners.
• Support business readiness and transformation initiatives tied to the evolution of our offering and scaling of delivery processes.
• Act as a change leader-engaging and educating teams to adopt best practices and embrace sustainable ways of working.

• 10 + years of proven experience as a Release Train Engineer, Agile Program Manager, or Delivery Lead within a financial services or fintech environment.
• Experience supporting SaaS product delivery, release management, and implementation coordination.
• Strong understanding of scaled agile frameworks (e.g., SAFe) and practical experience facilitating cross-functional programs.
• Demonstrated ability to manage complex dependencies and bring structure to dynamic, regulated environments.
• Excellent communication, negotiation, and stakeholder management skills across technology, business, and compliance functions.
• Highly organized with a structured approach to planning, risk management, and reporting.
• Agile/SAFe certifications such as SAFe RTE, SPC, or Scrum Master preferred.
• Familiarity with financial industry regulations, risk management principles, and data security practices is an advantage.

• Organized and dependable-able to manage multiple initiatives without losing sight of the details.
• Proactive problem solver-anticipates challenges, escalates dependencies early, and drives actions to resolution.
• Collaborative leader-skilled in building strong relationships across development, operations, and business domains.
• Continuous improvement mindset-driven to refine processes, tools, and team dynamics.
• Engaging communicator and facilitator-able to inspire teams and stakeholders through change.
• Adaptable and resilient-comfortable working in a fast-paced environment with evolving priorities.