Product Analyst (Business Analyst) (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking an enthusiastic Business Analyst to join our team. This role identifies and analyzes business needs to develop effective solutions for complex challenges. These solutions may include software system development, process improvements, organizational changes, or strategic planning and policy development. Serves as a liaison between IT development teams and business units to design, implement, and enhance systems. Evaluates emerging technologies and changing business requirements to recommend appropriate system alternatives and enhancements. Prepares clear communications and presentations to convey proposed solutions and their benefits.

Responsibilities

• Act as the liaison between Product and technology teams to ensure clear understanding and alignment of business objectives and technical solutions.
• Elicit, analyze, and document business and functional requirements through workshops, interviews, and process reviews.
• Develop comprehensive documentation, including Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, and process models.
• Collaborate with solution architects and developers to design scalable, efficient solutions that meet business needs.
• Conduct gap analyses to identify improvements between current ("as-is") and future ("to-be") state processes.
• Support development teams by clarifying requirements, managing scope changes, and reviewing interim deliverables.
• Partner with QA and business teams to define and execute test cases, manage UAT, and ensure traceability of requirements.
• Facilitate deployment readiness through business validation, training, and communication support.
• Monitor post-implementation performance, gather feedback, and recommend continuous improvements or system enhancements.

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field
• 3+ years of experience in business analysis, systems analysis, or a related role
• Strong understanding of business processes, system development life cycles, and project management fundamentals
• Proven ability to translate business requirements into technical solutions
• Excellent analytical, problem-solving, and critical-thinking skills
• Strong communication and interpersonal skills, with the ability to work effectively across teams
• Proficiency with requirements gathering, documentation, and presentation tools (e.g., Microsoft Office, Visio, or similar)
• Ability to manage multiple priorities and deliver high-quality results in a dynamic environment