Manager, Operations- DTC Settlements (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are seeking a highly skilled and motivated Settlements Operations Manager to lead and oversee the daily functions of DTC Settlements and Vault Operations. This role is responsible for ensuring seamless execution of settlement activities, maintaining compliance with regulatory standards, and driving operational excellence through process optimization and team leadership.

The ideal candidate will demonstrate strong managerial capabilities, in-depth knowledge of DTC settlement processes, and the ability to foster productive client relationships. Key responsibilities include managing day-to-day operational performance, overseeing staff development, ensuring adherence to supervisory and procedural standards, and identifying opportunities for efficiency and automation.

Responsibilities:

• Provide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contract
• Lead and supervise DTC Security Settlement functions and related processes such as Vault processing, pair-offs, spo charges, RAD management, fail reporting, regulatory obligations such as FINRA extensions, break resolution, DK reporting, New issue processing, EOD Balancing, ETF settlements, Obligation warehouse, Buy-ins, Free deliveries and receives for a U.S. team with responsibilities governing our global off-shore resources.
• Oversee supervisors, team leads, and associates in the DTC / Vault Settlements area. Coach and mentor staff with responsibilities include providing constructive feedback, conducting annual performance reviews, managing salary and bonus budget for the group.
• Identify automation opportunities and make recommendations to implement technical solutions in an efficient manner.
• Accountable for daily operational functions. Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution, and plan of action for future avoidance in a timely manner to both the internal and external parties.
• Mitigate Financial risk and market exposure for clients by proactively addressing unsettled trades with high Mark to Market (MTM) exposure and by monitoring ledger-to-bank reconciliation reports.
• Participate in recruitment process by conducting technical interviews, devise training plan for new associates, supervise and track their progress via various metrics.
• Implement and maintain quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the group.
• Develop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operations.

• 5+ years of experience with a bachelor's degree/equivalent experience
• You should have experience in a supervisory role within DTC Settlements
• Vault experience is preferred
• Series 99 preferred
• A driven individual who is looking for self and process improvement
• A willing learner who is open to new ideas and concepts
• Ability to meet and deliver positive work on strict deadlines
• Ability to strengthen bonds and communicate effectively and clearly with both colleagues and clients
• Self motivated individual who wants to push themselves towards excellence
• IMPACT, Global Framework / BPS, DTC, VPS, BONY NEXEN