Lead Delivery Engineer (Remote)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

We're hiring a Lead Delivery Engineer to manage complex, multi-workstream client implementations from discovery through launch and stabilization.

In this role, you will translate enterprise requirements into scalable solutions and integrations, drive program governance and stakeholder alignment, and serve as a senior delivery liaison to Product and Engineering.

Responsibilities:

• Lead complex, multi-workstream client implementations from discovery through production launch and stabilization, meeting scope, timeline, quality, and budget goals.
• Translate enterprise requirements into scalable configurations and integration designs (APIs, SSO, data feeds), ensuring performance, observability, security, and compliance.
• Establish and run program governance: plans, milestones, KPIs, change control, executive status reporting; managing stakeholder alignment and expectations.
• Serve as a senior delivery liaison to Product and Engineering: shape backlog priorities, write clear tickets and acceptance criteria, drive sprint commitments, validate outcomes.
• Own risk management and escalation paths; anticipate dependencies, remove blockers, and resolve cross-functional issues rapidly; provide weekly status and escalate risks.
• Lead client demos, solution walkthroughs, UAT planning/execution, training, and handoffs to Support and Customer Success with complete runbooks and documentation.
• Optimize implementation and rollout processes; champion automation, templates, and tooling; lead scoping and subsequent pricing for engagements.

Qualifications:

• 5+ years of experience in delivery engineering, implementation, or technical program management in a SaaS or enterprise software environment, including leading complex client programs.
• Proven track record managing multiple concurrent implementations and cross-functional teams in an agile setting (up to 3 engagements simultaneously).
• Undergraduate degree or equivalent combination of training and experience.
• Hands-on experience configuring web/SaaS products and orchestrating integrations and custom implementations; ability to document business rules and ensure proper configuration.
• Strong client-facing communication, negotiation, and executive-level status reporting skills; ability to convey complex information between business and technical stakeholders.
• Exceptional organization, analytical, and problem-solving skills; ability to operate in fast-paced, high-pressure environments and make data-driven decisions.

Preferred qualifications:

• Deep familiarity with agile practices (epics, stories, acceptance criteria), sprint planning, backlog management, and day-to-day project delivery.
• Enterprise integration and data expertise: API design/consumption, SSO, data mapping/ETL; formats such as JSON/XML; data validation and troubleshooting.
• Exposure to CI/CD, release management, and observability for production readiness and post-launch monitoring.
• Experience leading UAT, training, change management, and promoting education services to drive onboarding and readiness.
• Practical knowledge of SEO, data modeling, and integration best practices to improve ROI throughout engagements.
• Experience partnering with internal stakeholders; contributing to process improvements, automation opportunities, and execution playbooks; assisting with internal training.

Compensation range: $85,000 - $95,000.Bonus Eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

US applicants: Clickhereto view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.

Client-provided location(s): Kansas City, MO, Boston, MA, Pittsburgh, PA, New York, NY, Flexible / Remote, Baton Rouge, LA, Meridian, MS, Waterbury, VT, Newark, NJ, Cadillac, MI, Selma, AL, Rolla, MO, Shawnee, OK, Newton, IA, Great Falls, MT, Casper, WY, Summersville, WV, Chapel Hill, NC

Job ID: broadridge-JR1075791

Employment Type: FULL_TIME

Posted: 2025-08-29T19:11:17