Integrated Platform Project Manager

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking an enthusiastic Integrated Platform Project Manager to join our team. In this role, you will be responsible for managing the end-to-end process for Clients onboarding to the Integrated Platform. This role ensures a seamless and coordinated experience from contract to go-live, partnering closely with Product, Engineering, Operations, and Client Success teams to deliver successful platform integration outcomes. The Integrated Platform Client Onboarding Lead will define, manage, and continuously improve onboarding frameworks, ensuring that each client is successfully integrated in alignment with business goals, contractual requirements, and technical standards.

• Lead the client onboarding process for the integrated platform, ensuring an organized, transparent, and positive client experience from initial engagement through full operational handover.
• Act as the primary point of contact for new clients during onboarding, coordinating communication between internal teams and external.
• Plan, manage, and execute integration activities, including environment setup, configuration, data migration, and system validation.
• Collaborate with cross-functional teams including Product, Engineering, Implementation, and Client Success to ensure timely and accurate of onboarding milestones.
• Define and maintain onboarding frameworks, tools, and documentation to establish consistency, quality, and scalability in delivery.
• Manage project timelines, resource planning, and risk mitigation for each client onboarding initiative.
• Monitor and report on onboarding progress, identifying and resolving issues proactively to keep activities on track.
• Support continuous improvement by gathering client feedback and identifying opportunities to streamline processes and enhance client satisfaction.
• Facilitate smooth transition of clients to ongoing or account management teams following successful onboarding.
• Partner with leadership to forecast onboarding capacity, identify operational bottlenecks, and drive process optimization.

• Bachelor's degree in Information Technology, Business, or a field; master's degree or equivalent experience preferred.
• 5+ years of experience in client onboarding, implementation management, or platform integration roles within a technology-driven or SaaS environment.
• Demonstrated experience leading complex,-stakeholder onboarding or implementation projects.
• Strong understanding of system integration concepts, data onboarding, configuration management, and client readiness processes.
• Excellent project management skills, with familiarity using tools such as Jira, or Smartsheet.
• Exceptional communication and relationship management abilities, with confidence interfacing at all organizational levels.
• Proven problem-solving, organizational, and time-management skills.

• Ability to adapt in a fast-paced, evolving environment with multiple concurrent initiatives.