Director, Client Connectivity and Reporting Integrations (Hybrid - NYC)
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We are seeking a Director, Client Connectivity & Reporting Integrations to lead a team supporting client onboarding, connectivity, and reporting integrations across our OMS and Portfolio Management platform. This role combines technical leadership, client engagement, and operational oversight to deliver scalable, high-quality integration solutions for institutional clients.
Responsibilities
- Systematically lead and develop a distributed team responsible for client connectivity, onboarding, reporting integrations, and production support
- Own the delivery of client onboarding across FIX connectivity and trade reporting implementations
- Oversee requirements gathering, implementation design, template and job deployment, testing, and production readiness for new and existing clients
- Manage vendor and client connectivity across FIX and file-based integrations, including FTP/SFTP, encryption, and access maintenance
- Act as a senior escalation point for complex integration, workflow, and reporting issues, partnering with Product and Engineering on resolution and enhancement priorities
- Partner with Sales, Account Management, and Client Service to prioritize onboarding activity, improve client experience, and support time-to-revenue goals
- Drive operational improvements through standardization, metrics, automation, and the use of AI-enabled tools to enhance onboarding efficiency, monitoring, exception management, and support workflows
- Identify and deliver operational efficiencies and scale capacity and improved client outcomes through technology e.g. machine learning, agentic AI, etc.
- Build strong relationships with clients, vendors, broker/dealers, and internal stakeholders to support effective delivery and platform adoption
- 8-12+ years of experience in financial technology, capital markets infrastructure, electronic trading, connectivity services, or trade/reporting implementations
- Proven experience leading teams, ideally across multiple regions and time zones
- Deep expertise in FIX Protocol (4.x/5.x), onboarding, certification, and production support
- Strong understanding of buy-side OMS, portfolio management, execution, and post-trade/reporting workflows
- Experience with trade reporting platforms, trade file creation, template deployment, or downstream operational integration processes
- Hands-on familiarity with FTP/SFTP, transport protocols, and PGP encryption
- Strong technical and analytical skills, including working knowledge of SQL
- Demonstrated experience applying automation, analytics, AI, machine learning, or generative AI tools to improve operational workflows, implementation efficiency, monitoring, or support processes (also move below Deep expertise bullet)
- Ability to identify practical use cases for AI-driven insights and workflow automation within client onboarding, connectivity management, and reporting operations
- Demonstrated ability to gather and translate client, vendor, and business requirements into scalable implementation solutions
- Strong client-facing skills with the ability to manage relationships and influence outcomes
- Proven ability to work cross-functionally with Sales, Product, Engineering, Operations, Support, and Client Service teams
- Bachelor's degree required
- Experience with platforms such as Enfusion, Charles River, SS&C Eze, SimCorp, Aladdin, or similar solutions
- Experience with C#, VBA, or similar technologies
- Experience across multiple asset classes, including equities, listed derivatives, FX, OTC derivatives, and fixed income
- Fixed income experience preferred
- Experience working with broker/dealers, clients, and third-party vendors in complex integration environments
Bonus Eligibility: Bonus Eligible
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is September 1, 2026
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Clickhereto view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
- Unlimited Paid Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Financial Counseling
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
Company Videos
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