Client Project Administrator (12-month Contract) (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are looking for a proactive and detail-oriented Client Project Administrator (Contract) to join our Markham, ON team. This is an exciting opportunity for a business administration professional who enjoys working in a collaborative, fast-paced environment and takes pride in delivering exceptional client and project support.

This role offers a unique opportunity to combine client relationship management, project coordination, service delivery, process improvement, and technical problem-solving within a fast-paced and collaborative environment.

As a key member of the Client Services team, you will play an important role in supporting client-facing initiatives, managing critical project data, producing accurate and timely reporting, and contributing to operational and regulatory processes. You will work closely with internal stakeholders and external clients to ensure deliverables are executed with the high level of accuracy, responsiveness, and professionalism that Broadridge is known for.

The ideal candidate is client-focused, detail-oriented, highly organized, and passionate about contributing to a high-performing team while building valuable experience managing multiple priorities and operational excellence.

Key Job Functions/Responsibilities

Relationship Management

• Maintain and update client information across multiple projects, ensuring data accuracy and completeness
• Collaborate with internal teams and external clients to collect, validate, and update required information
• Contribute to a high standard of client service Serve as a support partner to the Client Services team
• Attend investor meetings as required, supporting shareholder validation and scrutiny procedures
• Respond to client inquiries professionally and efficiently, recognizing client service needs

• Prepare, maintain, and distribute reports and tracking documentation for Management, Relationship Managers, and Project Managers
• Generate and deliver time-sensitive correspondence, reporting, and client communications with a high degree of accuracy
• Produce ad-hoc reports, datasets, and operational analysis as required
• Utilize Excel tools such as VLOOKUPs, Pivot Tables, formulas, and macros to support reporting and data management activities

• Support the development and enhancement of operational procedures, monitoring tools, and workflow efficiencies
• Participate in system enhancement initiatives, including documentation review, testing support, and process validation
• Contribute ideas and recommendations that improve operational effectiveness and client experience

• Assist with project-related activities including data analysis, file management, reconciliation, and procedure documentation
• Support special projects and departmental initiatives as assigned
• Demonstrate flexibility to support business priorities, including occasional overtime requirements

• Diploma or degree in Business Administration or a related field

• Experience in administration, project coordination, reporting, or client service environments is considered an asset
• Advanced proficiency in Microsoft Office applications, particularly Excel
• French language is considered an asset, but is not required
• Previous experience in client services, project administration, or data analysis roles is a plus

• Strong organizational and multitasking skills with exceptional attention to detail
• Excellent communication and interpersonal skills
• Ability to manage competing priorities in a deadline-driven environment

• Microsoft Office Suite
• All necessary advanced technological tools are provided
• Exposure to database systems is an asset

• Employment verification
• Education verification
• Credit inquiry
• Canadian criminal record check