Bilingual Technical Writer (English-French) CONTRACT (REMOTE
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is Growing! We are seeking an experiencedBilingual Technical Writerto create, translate, and maintain high-quality product documentation for software used in the financial services industry. This role requires strong technical writing skills in English andFrench (Canadian), experience with localization tools and workflows, and the ability to work closely with subject matter experts, product teams, and other stakeholders.The ideal candidate is detail-oriented, organized, comfortable working independently, and able to manage multiple documentation projects in a fast-paced environment.
Job Responsibilities:
- Translate software user interface textand online help documentation from EnglishintoFrenchwith a high degree of accuracy, clarity, and consistency.
- Review and validate the French-language user interface after implementation to identify and correct translation, formatting, terminology, and display issues.
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- Write, revise, and maintain technical documentation in multiple formats, including online help, user guides,andrelease notes,andfollow established style guides, branding standards, terminology, and documentation best practices.
- Work with subject matter expertsto gather information andorganizecontentinto documentation that is clear, concise, and easy for end users to understand.
- Maintaintranslationresources (translationmemoriesand terminology)toensureconsistent language across products and documentation.
- Managewritingandtranslationassignmentstomeetdeadlines with minimal supervision.
- Collaborate with cross-functional teams to support product releases and ensure documentation is delivered on schedule.
- Use AI-assisted writing, editing, translation, or productivity tools responsibly to improve efficiency and content quality, while applying human judgment to verify accuracy, compliance, tone, and confidentiality requirements.
- Bachelor's degree in English, Communications, Technical Communication, Arts, Journalism, Translation, or a related field.
- Formal post-secondary training in technical writing, technical communication, translation, localization, ora relateddiscipline.
- 5-7 years of experiencein technical writingin the softwareor financialindustry.
- Professional-level written and verbal communication skills inEnglish and French, including the ability to write and edit effectively in both languages.
- Demonstrated experience translating technical or software-related content intoFrench.
- 5+ years of experienceusingMadCap Flareto create andmaintaindocumentation.
- 5+ years of experienceusing translation memory tools, preferablymemoQ Pro, including maintaining translation memories and terminology databases.
- Strong editing, proofreading, and quality review skills for both source and translated content.
- Experience with screen capture and image editing tools such as Snagit orPaintShopPro.
- Proficiency with Microsoft Office applications, includingWord, Excel, and PowerPoint.
- Strong organizational skills and the ability to manage multiple competing priorities independently.
- Strong research skills and the ability to gather accurate information from technical and non-technical stakeholders.
- High attention to detail, especially in terminology, grammar, formatting, and consistency.
- Experience writing or translating documentation for thefinancial services, wealth management, banking, brokerage, or fintechindustry.
- Familiarity with financial services concepts, terminology, regulatory language, or software workflows.
- Understanding ofdocumentation design, information architecture, content layout, and publishing best practices.
- Experience working with style guides, controlled language, and terminology management.
- Projectmanagementskills, including planning, tracking, andcoordinating documentationdeliverables.
- Comfortable learning and adopting new tools, includingAI-powered writing, translation, and content productivity tools, with an open-minded approach to using technology responsibly and effectively.
#LI-REMOTE
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
- Unlimited Paid Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Performance Bonus
- Financial Counseling
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
Company Videos
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