Account Manager - Securities Services

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Account Manager establishes and maintains the strategic aspect of enterprise-wide relationships with securities services clients to ensure client satisfaction while also working to identify opportunities for maximum revenue retention, renewal of existing products/services, and up-sell/cross-sell/new sales.

Identifies strategic opportunities for the securities services market segment and/or solutions sellers to engage with and further penetrate clients.

Responsibilities

Functional Knowledge:

• Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines

• Has a solid understanding of sales related business, financials, products/services, the market as well as the needs of assigned accounts; is aware of competitors and the factors that differentiate them in the market

• Acts as a resource for colleagues with less experience; may help develop colleagues' understanding; work effort is periodically reviewed in detail

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

• Impacts a range of customer, project or service activities within own team and other related teams; works within broad guidelines and policies

• Guides, influences and persuades others; explains complex information; works to build consensus

• Applies theoretical knowledge-base of concepts within sales discipline
• Characterized by negotiation skills and specific experience and/or proven awareness of the products, services and financials in the market
• Carries a recurring and event quota and is measured and rewarded financially against achievement to that quota target
• Works with complex or large territory securities services accounts, products/services, sales or account management processes
• Recognized as an expert in the securities services market with an existing network of contacts and a minimum of years' securities services experience
• Has authority/opportunity to set and negotiate product/service term
• Plans own territory or account approach and manages own resources
• Able to be present 4 days per week in the office