OS&D Coordinator (Temporary)
Bradshaw Home is seeking a Temporary OS&D Coordinator to join our team at our Rancho Cucamonga headquarters. This full-time, onsite position will provide coverage during a leave of absence and is expected to be needed through May 2026. The OS&D Coordinator is responsible for managing overage, shortage, and damage (OS&D) transactions across our distribution network. This includes reviewing and responding to customer and carrier requests, coordinating product returns, generating credits and invoices in our ERP system, and initiating freight claims. The ideal candidate will be detail-oriented, highly organized, and comfortable managing a high volume of transactions in a fast-paced environment.
Responsibilities:
Duties include, but are not limited to, the following:
- Review and respond to all OS&D requests from customers, carriers, and our warehouses.
- Keep record of all OS&D transactions.
- Coordinate the return of inventory to Bradshaw warehouses.
- Generate credit memos in our ERP system for customer reported shortages, damages, and returned inventory.
- Generate credit memos in our ERP system for returned inventory.
- Generate invoices in our ERP system for overages.
- Initiate freight claims with carriers for shortages and damages.
- Performs other duties as assigned to support the overall success of the team and company.
Requirements:
- High school diploma or GED.
- Experience with Microsoft Outlook.
- Intermediate Excel skills.
- Experience working in an order management and/or ERP system.
- Data entry experience.
- Intermediate mathematics skills.
- Ability to prioritize and manage a high volume of transactions.
- Attention to detail and accuracy.
- Takes initiative.
- Problem solving and analytical skills.
- Independent worker.
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Pay and Benefits:
US$21.00 Hourly
Final compensation offered will be determined based on a number of job-related factors, including the candidate's skills, experience, and qualifications.
Life at Bradshaw Home:
At Bradshaw Home, we're proud of our culture of collaboration, growth, and innovation. Recognized as a Great Place to Work®, we believe in supporting our people just as much as we support our customers.
Want to see more of what it's like to be part of our team?
Bradshaw Home is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Vision Insurance
- Life Insurance
- Dental Insurance
- Mental Health Benefits
- Long-Term Disability
- FSA
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Holidays
- Personal/Sick Days
- Paid Vacation
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
Professional Development
- Promote From Within
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
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