Technical Program Manager - Fintech
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
The role
We are looking for a sharp, talented and energetic Technical Program Manager. As a FinTech TPM, you have the ability to deliver large cross-organisational software development projects at the intersection of e-commerce and payments. Building financial services is not easy, but you know what it takes to pull it off.
Key Responsibilities:
- Interact with project sponsors, project stakeholders to define and deliver projects
- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
- Identify, assess, track and mitigate issues and risks at multiple levels
- Create, maintain and disseminate project information to stakeholders
- Communicate project issues and status in a concise, accurate, and professional manner
- Insatiable curiosity and ability to understand architectural and technical aspects of projects
- Apply best practices to the software development lifecycle (SDLC) for projects based on experiences with a number of agile and blended approaches, as well effectively coordinating the implementations across teams using very different approaches
- Build and maintain integrated project schedules that account for internal/external dependencies, differing SDLC approaches and numerous constraints
- Be the driving force that collaborates with business and technical teams across Booking to make sure your teams deliver world class solutions that are highly scalable, secure, and flexible - all the while maintaining a strong customer focus.
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Qualifications and experience:
- Computer Science / Engineering Bachelor's degree or related technical field
- Minimum 4 years of relevant work experience, including technical program management experience
- Strong understanding of technology and ability to effectively communicate technical concepts.
- The role requires experience working on payments or FinTech products, and a good understanding of the requirements and processes of this domain.
- Knowledge of the following is required: service-oriented architecture, product development, agile project management, release schedules.
- Strong conflict resolution, negotiation, and influencing skills.
- Excellent communication skills, both written and verbal, with the ability to work independently and manage multiple tasks under pressure.
- Proven ability to use data-driven insights to address business challenges and solve problems.
- Experience in visualising and managing Risks, Issues & Dependencies to enable delivery success
- Experience in cross organization priority alignment to deliver program outcomes
- Experience in ensuring effective delivery best practice is in place which aligns to agile delivery principles.
Benefits & Perks - Global Impact, Personal Relevance
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
- Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide;
- Working in a fast-paced and performance driven culture;
- Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
- Promote and drive impactful and innovative engineering solutions
- Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
- Need more flexibility in your work week? We are happy to consider part-time, and reduced working week opportunities* (min. 32 hours per week, subject to terms and conditions)
Inclusion at Booking.com:
Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Let's go places together: How we Hire
- This role does not come with relocation assistance
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Dental Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
- Return-to-Work Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Pension
- Company Equity
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Work Visa Sponsorship
- Learning and Development Stipend
- Professional Coaching
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training