Talent Advisor

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description:

The Talent Advisor is responsible for owning and continuously improving end-to-end talent processes to enable high-quality, data-driven talent decisions across Booking.com. The role partners closely with Talent Management, HR Operations, People Analytics, People Technology and HR Advisory to design clear processes, ensure robust systems, reporting and governance, and drive effective change and communication for people leaders and employees globally.

Key Job Responsibilities and Duties:

• Own end-to-end talent process design and governance (e.g. objective setting, mid-year check-ins, end-of-year reviews, promotions, succession planning), including clear handover points, decision rights and success metrics.
• Program manage key talent cycles (e.g. Annual Talent Cycle, mid-year cycle, bi-annual promotions), including detailed project plans, timelines, milestones and stakeholder engagement to ensure on-time and high-quality delivery.
• Lead talent-related change and communications, creating and executing change, stakeholder engagement and communication plans in partnership with Internal Communications and Talent Management, ensuring strong business adoption and clear messaging.
• Define and refine talent reporting and dashboards (e.g. in Workday/Tableau) by gathering requirements, partnering with People Analytics and Systems teams, and translating insights into recommendations for leaders and HR.
• Collaborate with HR Operations and process owners to translate talent policies into scalable, standardised processes and system changes that work across regions, crafts and employee groups.
• Act as a subject matter expert and escalation point for HR Advisory, HR Ops and People leaders on talent processes supporting complex queries and decisions in line with policy and philosophy.
• Drive continuous improvement by analysing feedback, tickets and talent data to identify pain points, propose improvements to processes, systems and content, and embed learnings into future cycles.
• Co-create capability building and support models for HR Advisory, HR Ops and people leaders, ensuring they are equipped to execute talent processes effectively.
• Ensure risk, compliance and governance aspects of talent processes are understood and embedded, partnering with Risk & Control, Policy Owners and other COEs where needed.

Qualifications & Skills:

• Bachelor's degree or equivalent practical experience in HR, Business, Psychology or related field.
• 5+ years of experience in HR / People Operations, with significant exposure to talent management, performance, promotions, succession or related processes in a complex, global environment.
• Proven track record of designing, implementing and improving end-to-end HR or talent processes across multiple stakeholder groups and regions.
• Experience working with Workday and ServiceNow-enabled HR processes, and comfort working with reporting and dashboards (e.g. Tableau / HR data tools).
• Strong process design and E2E thinking, able to translate policy and strategy into clear, scalable workflows.
• Excellent stakeholder engagement and influence skills, able to align diverse perspectives and manage conflict.
• Strong analytical and problem-solving skills, using data and insights to identify issues, define metrics and support decisions.
• Demonstrated change management capability, including impact assessment, planning, communication and adoption.
• High level of organisation and prioritisation, comfortable managing multiple cycles and deadlines in a dynamic environment.
• Clear and confident communication skills in English, written and verbal, including the ability to simplify complexity for different audiences.
• Collaborative, continuous-improvement mindset with a focus on employee and manager experience in all talent processes

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com:

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

• Let's go places together: How we Hire
• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): Amsterdam, Netherlands

Job ID: booking-28846

Employment Type: OTHER

Posted: 2026-04-30T18:37:22