Senior Technical Program Manager - Marketplace

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description:

This role is based in Amsterdam. You would join the Program Delivery team as part of the Marketplace business unit. This team is responsible for managing complex technical program deliveries towards building the connected travel experiences for our customers. Booking.com's Marketplace Department turns travel goals into travel realities. Our purpose? To create frictionless experiences at each and every stage of the trip. From browsing to booking and beyond, our focus is on building the connected experiences which make journeys smoother, faster and more enjoyable.

Key Job Responsibilities and Duties:

• You will be leading the delivery of technical solutions to business problems as cross-team initiatives
• Align priorities across the organisation to ensure successful program outcomes
• Put into place a realistic and objective delivery plan, rooted in a thorough end-to-end technical solution and informed by data and suitable delivery metrics
• Manage, visualise, and address risks, issues, and dependencies to facilitate successful delivery
• Ensure effective communication and stakeholder management is maintained
• Drive and own the standardisation of delivery governance across diverse organisational cultures and practices
• Ensure the application of delivery best practices aligning with agile delivery principles
• Collaborate with stakeholders to foster a culture of continuous improvement in delivery practices

Qualifications & Skills:

• 10+ years in software delivery including 4+ years in a Technical program management role
• Proven track record of moving technical or engineering programs from conception to successful completion, quantifying impact using metrics, growth examples, and ROI
• Deep understanding and proven experience in delivering complex software solutions. You have managed large scale and diverse software change that ensures reliability and easier to scale the change
• Expertise in technical program management methodologies such as Scaled Agile, SaFe, LeSS, PMP
• Experience moving technical or engineering programs from concept to completion and experience articulating the impact using metrics, growth examples, returns
• Exceptional ability to manage and partner with diverse stakeholders, including cross-functional, multi-disciplinary, and senior leadership teams across different time zones.
• Innovative problem-solver, adept at driving consensus and steering discussions toward programmatic solutions.
• Possesses a data-driven decision making mindset
• Strategic thinker with a strong focus on hands-on execution and delivering results.
• Advanced knowledge of Microsoft Office Suite, Google sheets functions, and experience working with project management tools (Jira is preferred, Miro…)

Inclusion at Booking.com:

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

• Let's go places together: How we Hire
• The interview process will entail a total of 4 interviews.
• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): Amsterdam, Netherlands

Job ID: booking-20429

Employment Type: OTHER

Posted: 2025-12-02T18:35:28