Senior Program & Value Manager - Transformation Program Office

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role: Booking.com's Transformation Office is seeking a dynamic and experienced Senior Program & Value Manager. This position is responsible for overseeing the company-wide Future Fit program, combining end-to-end tactical program execution with rigorous financial planning and control. From strategic objective setting and scoping to ensuring accountability for the company's significant transformation initiatives, this role serves as the driving force that collaborates with multiple departments to deliver significant change, create capacity, and increase organizational velocity.

• Drive the scoping, end-to-end planning, and overall roadmap of the Future Fit program and its underlying initiatives.
• Maintain the program's governance frameworks, methodologies, and cross-organizational structures to simplify processes and ensure long-term operational success.
• Bring clarity to sponsors and teams by defining and documenting program objectives, requirements, success criteria, and KPIs.
• Track program status and proactively manage risks, issues, and interdependencies, developing actionable mitigation plans to ensure timelines are met.
• Actively connect the dots across workstreams to identify synergies, manage competing priorities, and elevate critical insights to the portfolio level.
• Enable teams and leaders to make quality decisions and support effective prioritization within the program.
• Ensure seamless handovers to operations upon initiative completion to guarantee sustained business value.

• Ensure adherence to program principles and corporate accounting policies regarding target setting, tracking, and transformation costs.
• Develop a deep understanding of all benefits calculation methodologies and how they relate to budgeting and forecasting.
• Track benefits against targets at an aggregate level, actively supporting business controllers in their engagements with department owners.
• Provide mentorship, guidance, and coaching to direct reports, ensuring high-quality financial output and accountability for program cost tracking.

• Serve as a strong business partner and primary point of contact for the SteerCo, Booking Holdings leadership, Workstream Leads, and FP&A.
• Translate intricate financial data and model outputs into clear, actionable business insights to drive strategic decision-making.
• Own and lead key Future Fit 'Results Rhythm' and reporting meetings (e.g., SteerCo, Leadership Team, FFPO Sponsor meetings, Monthly Value Alignment, and Quarterly external reporting).
• Ensure all program management information and reporting is accurate and delivered on time, leveraging live dashboards to reflect real-time status.

• Act as a change agent by explicitly communicating the "why," "what," and "how" of transformational changes to the business.
• Encourage teams to embrace a growth mindset and adopt new ways of working, adjusting communication styles to effectively influence diverse audiences.

• Master's degree (or equivalent) in Accounting, Finance, or other Business-oriented field required OR Specialized certification (CPA, ACCA, CMA equivalent, etc.) highly recommended
• Minimum 10+ years of relevant experience, including a proven track record of people management.
• Significant prior experience as a Program Lead / Controller in large, multi-year transformations with strong cross-functional coordination.
• Solid knowledge of core accounting concepts and financial governance.
• Business Acumen: Deep understanding of business operations, drivers, and the impact of transformations, with a proven ability to connect financial data to overarching corporate strategy.
• Analytical Acumen: Advanced capability to synthesize complex information, build robust financial models, and translate intricate concepts into clear insights for non-financial stakeholders.
• Program Leadership: Significant prior experience as a Program Lead or Controller in large, multi-year programs with strong cross-functional coordination experience.
• Technical & Financial Skills: Solid knowledge of core accounting concepts with required proficiency in advanced Excel (Google Sheets is a plus).
• Executive Communication: Excellent written and verbal English communication skills, with a proven track record of successfully presenting data and strategic recommendations to senior leadership and BU management.
• Stakeholder Management: Demonstrated ability to drive solutions in partnership with diverse teams, manage multiple competing priorities simultaneously, navigate difficult conversations, and constructively challenge the status quo.
• Problem Solving & Autonomy: An extremely reliable, hands-on deliverer who can solve complex problems independently by breaking them down into actionable, easy-to-understand solutions.
• Adaptability: Proactive, organized, and results-oriented mindset; comfortable working in cross-functional teams, functioning well within ambiguity, and adapting to a constantly changing environment.

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

• Let's go places together: How we Hire
• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.